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J.S.KLAR, RAJINDER KUMAR GOYAL
HARPREET KAUR – Appellant
Versus
KOTAK MAHINDRA BANK LTD. – Respondent


Advocate Appeared:
For the Appellant :Mr. Ramneek Vasudeva and Mr. Amandeep Singh, Advocates.
For the Respondent:Mr. P.M. Goyal, Advocate.

ORDER :

MR. J.S. KLAR, PRESIDING JUDICIAL MEMBER

1. The complainant has filed this complaint under Section 17(1)(a) of the Consumer Protection Act, 1986 (in short the “Act” against opposite parties (in short OPs) on the allegations that on 11.5.2009, she deposited a sum of Rs. 40,00,000 in account No. 02540010006420. She requested OP No. 1 on 12.5.2009 to prepare her FDR amounting to Rs. 20,00,000 and pursuant thereto, OP No. 1 issued an FDR/Term Deposit Advice dated 12.5.2009 for 12 months and one day with maturity amount of Rs. 21,44,128.93 @ 7%. On 8.4.2009, she came to know that big fraud took place in OP No. 1/Bank and large number of customers were cheated by forging their signatures by erring bank officials of OPs. She immediately gave an application to OP No. 1/Bank in this regard. On 10.4.2010, even a complaint was also given by Vice President and Circle Manager Branch banking of OPs/Bank to SSP Mohali against the erring bank officials for registration of FIR against them in misappropriating huge amount of funds of the OPs/Bank and its customers. In pursuant to above said complaint, a formal FIR No. 08 dated 19.4.2010 was registered under Sections 406, 420, 467, 468, 471 and

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