C.VISWANATH
HDFC Bank Limited – Appellant
Versus
Jesna Jose – Respondent
ORDER
C. Viswanath, Presiding Member.—The present Revision Petition, under Section 21 (b) of the Consumer Protection Act, 1986 (for short “the Act”) has been filed by the Petitioner against order dated 09.04.2013 of the Maharashtra State Consumer Disputes Redressal Commission, Mumbai (for short “State Commission”) in First Appeal No. A/11/99 wherein the Appeal filed by the Petitioner was dismissed.
2. The case of the Complainant is that in the year 2007, Complainant purchased a Pre-paid Forex Plus Debit Card bearing no. 4123310000407245 having a limit of US$ 10,000/-, from Opposite Party No. 2. The card account was opened on 11.08.2007. Sometime in the afternoon of 19.12.2008, Complainant’s father received a call from one Mrs. K. Pradeepa claiming to be from the Credit Cards Division of the Opposite Party Bank at Chennai, seeking confirmation in respect of a US$310 transaction attempted on the aforesaid Forex Card. The Complainant’s father verified the same with the Complainant, who denied having transacted on the card at all. Thereafter, Complainant’s father contacted the Opposite Party and requested for a statement. The Complainant stated that on 20.12.2008, the executives of the
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