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NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION, NEW DELHI
C. Viswanath, Presiding Member
United India Insurance Co. Ltd. and Ors. – Petitioners
versus
Sushil Kumar Godara – Respondent
Revision Petition No.1984 of 2015
(Against the Order dated 20/03/2015 in Appeal No.244/2013 of the State Commission Rajasthan)
Decided on 11.12.2020

Advocates:
Counsel for the Parties:
For the Petitioners:Ms. Suman Bagga, Advocate
For the Respondent: Nemo

IMPORTANT POINT
Insurance Company after accepting the premium cannot repudiated the claim on technical ground.

Headnote:

Consumer Protection Act, 1986 – Sections 21(b) and 2(1)(g) : [Consumer Protection Act, 2019 – Sections 58 and 2(11)] – Motor Vehicle Act, 1988 – Section 39 – Motor Insurance – Theft of vehicle – Repudiation of claim – Legality of – Car of the complainant-respondent was stolen outside the guest house – Section 39 of Motor Vehicle Act provides that registration of a vehicle is mandatory – While the complainant failed to get his vehicle registered after expiry of temporary registration – Insurance company after accepting the premium, cannot escape from its liability and repudiate the claim on this technical ground – Parking the vehicle locked outside the guest house where complainant was staying for the right cannot be dubbed as leaving the vehicle unattended – State Commission rightly directed the insurance company to pay the sum assessed i.e. Rs. 6,17,800/- – Interference with declined.

Held: Learned Counsel for the Petitioner submitted that the Respondent/Complainant had violated Section 39 of Motor Vehicle Act, which provides that registration of a vehicle is mandatory, while the Complainant did not get his vehicle registered after expiry of temporary registration. The Petitioner was, therefore, justified in repudiating the claim of the Respondent/Complainant. It was also submitted that there was negligence on the part of the Complainant as he left his vehicle unattended and parked outside the gate of guesthouse in the night. In the night of 28.07.2011, car of the Complainant was stolen from outside Geeta Guest House, Jodhpur. Complainant has lodged FIR at PS Ratanada, Jodhpur. Vehicle could not be traced by the Police and the Police submitted a final negative report. Claim submitted by the Complainant was repudiated by the Petitioner/Opposite Party. Since the Petitioner/Insurance Company had received the insurance premium and there was no violation of any specific condition in the Insurance Policy, the Insurance Company is liable to indemnify the insured for the loss suffered by the insured. Though plying a vehicle on road without registration is a violation of provisions of Motor Vehicle Act, the Competent Authority to take action against a non-registered vehicle is the Police and other Government authorities. Insurance Company after accepting the premium, cannot escape from its liability and repudiate the claim on this technical ground.

The temporary registration of the vehicle expired on 19.07.2011 and the car got stolen on 28.07.2011, mere 9 days later. The Motor Vehicle Act does provide for registration of vehicle after its expiry on payment of certain fee. In Oriental Insurance Co. Ltd. vs. Pearl Buildwell Infrastructure Ltd. 2012 (2) 222 this Commission held “the proviso to Section 43 of the M.V. Act provides for registration of the vehicle even after the expiry of the term of temporary registration certificate after payment of prescribed fees.” In Arora Plants Ltd. vs. New India Assurance Co. Ltd. III (2013) CPJ 635 held that the Insurance Company does not enjoin the powers of Traffic Police and cannot repudiate the claim taking shelter of M.V. Act. In my opinion, when the Insurance Company itself insured the Complainant’s vehicle and the vehicle had been stolen during the currency of the Policy and the Police was informed immediately, the Insurance Company cannot repudiate the claim of the Complainant on a technical ground.

Learned Counsel for the Petitioner/Insurance Company also submitted that there was delay in intimation of theft to the Insurance Company. Hon’ble Supreme Court in the matter of Om Prakash vs. Reliance General Insurance & Anr. AIR 2017 Supreme Court 4836.

The Complainant was on a visit to Jodhpur for business and stayed in a Guest House. The Guest House was in a residential locality and was well populated. He locked the vehicle and parked it outside the guest house and went to sleep. In the morning at about 08.00 AM he found the vehicle missing and complained to the Police. Parking the vehicle locked outside the Guest House where he was staying for the night in a residential colony, is all that one could have done and cannot be dubbed as leaving the vehicle unattended. The State Commission is justified and does not suffer from any illegality or material irregularity. Revision Petition does not have merit. It is accordingly dismissed with no order as to costs. (Paras 8 to 15)

Result: Petition dismissed.

ORDER

C. Viswanath, Presiding Member.—The present Revision Petition is filed by the Petitioner under Section 21(b) of the Consumer Protection Act, 1986 against order dated 20.03.2015 in First Appeal No.244/2013 passed by Rajasthan State Consumer Disputes Redressal Commission, Circuit Bench at Bikaner (hereinafter referred to as the “State Commission”).

2. Alongwith the Revision Petition, the Petitioner has filed IA/5181/2015, an application for Condonation of delay of 27 days. Since the delay is not very huge, in the interest of justice, application is allowed and delay condoned.

3. Brief facts of the case are that the Respondent/Complainant obtained an Insurance Policy from the Petitioner/Opposite Party for his Bolero Car, bearing temporary registration No.PB-11-T-5101 from 20.06.2011 to 19.07.2011 for a sum assured of Rs.6,17,800/-. In the night of 28.07.2011, car of the Complainant was stolen from outside Geeta Guest House, Jodhpur. Complainant lodged an FIR on 29.07.2011. Police could not trace the vehicle and submitted a negative final report on 30.09.2011. Complainant submitted insurance claim with the Opposite Party/Insurance Company. Petitioner/Opposite Party repudiated the claim, vide order dated 23.01.2013, on the ground that intimation of theft of vehicle was given to the Insurance Company with delay, which was in violation of the Policy condition and though temporary registration of the vehicle expired on 19.07.2011, the Complainant did not get the vehicle permanently registered. Thirdly, the Complainant left the vehicle unattended outside the guesthouse, in violation of the Policy condition.

4. Aggrieved by the repudiation of the claim, the Complainant filed a Complaint before the District Forum with the following prayer: -

“I. That the complete sum insured of stolen vehicle of applicant may please be awarded.

II. That the applicant hired a vehicle on 01.08.2011 and paid Rs.10,000/- per month and till 31.02.2012 has paid total Rs.1,40,000/- which should be allowed from non applicant.

III. That Rs.50,000/- may please be allowed for mental agony.

IV. That any other relief which Hon’ble Forum feel justify in favour of applicant, may please be awarded.”

5. After hearing Learned Counsel for the Parties and going through the record, the District Forum dismissed the Complaint, “as at the time of theft the vehicle is not registered, there was no deficiency in service on the part of the Opposite Party”.

6. Against the order of the District Forum, the Complainant preferred an Appeal before the State Commission. State Commission set aside the order of the District Forum and allowed the Appeal with the following observation: -

“As the Insurance Company itself insured the Complainant’s vehicle with particular engine and chasis number and that vehicle has been stolen during the currency of the insurance policy then the Insurance Company cannot repudiate the genuine claim of the insured only on technical, petty and frivolous grounds of absence of permanent registration certificate from the competent authority and thereby escape from its liability to indemnify the insured for the loss of the vehicle during the currency of the insurance policy. The learned DCF too, in a very casual manner appreciated these facts and ignored the settled principles of law and thereby committed jurisdictional error and material irregularity in dismissing the complaint. Therefore, the findings given and conclusion arrived at by the learned DCF, are erroneous and hence, the impugned judgment is liable to be quashed and set a side and the present appeal deserves to be allowed.

ORDER

The present appeal of the appellant-complainant is allowed. The impugned judgment dated 30.09.2013 of the learned DCF in Complaint No.84/2013 titled Sushil Kumar vs. United India Insurance Company Ltd. is quashed and set aside.

The respondent-United India Insurance Company Ltd. shall pay to the complainant an amount of Rs.6,17,800/- (Rupees Six Lacs Seventeen

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