ORDER

C. Viswanath, Presiding Member.—The present Consumer Complaint is filed by the Complainant under Section 21 (A) of the Consumer Protection Act, 1986. Complainant is engaged in the business of import and export in the name and style of M.S.V. Sea Queen, which is registered under the Merchant Shipping Act, 1958. Case of the Complainant is that she took Insurance Policy No.211600/22/10/01/00000041 for a sum of Rs.1,62,70,000/- (Rupees One Crore Sixty Two Lakhs and Seventy Thousand) from Opposite Party No.2, valid from 04.10.2010 to 03.10.2011. Opposite Party No.2 Insurance Company got the vessel surveyed and assessed by G.P. Dave & Sons. Surveyor gave the report that the vessel was free from damages and risk insurable was issued on 25.08.2010 by the said Surveyor. Subsequently, on 20.02.2011, vessel was issued an International Security Certificate under the provisions of International Code for the Security of Ship and Port Facilities by the Mediterranean Navel Survey Bureau.

2. On 10.03.2011, the insured vessel alongwith ten crew members left for voyage from Dubai to Mombasa. On 28.03.2011, the vessel reached Mombasa. On 21.04.2011 the vessel left for Djoubiti from Mombasa and o