ORDER

Dr. S.M. Kantikar, Member.—

Facts:

1. A married couple, Mr. G. Vijayashankar (Complainant No.1) and Mrs. Chitra Vijayashankar (Complainant No. 2, hereinafter referred to as the ‘patient’) was unable to conceive for about 15 years. The couple, for their treatment of infertility, approached Dr. Thankam Verma (hereinafter referred to as the ‘Opposite Party No. 2’) the specialist in Assisted Reproductive Technique (hereinafter referred to as the ‘ART’) at the Madras Medical Mission, Chennai (hereinafter referred to as the ‘Opposite Party No. 1’). The Opposite Party No. 2 examined the couple and suggested In-Vitro Fertilization (hereinafter referred to as the ‘IVF’) treatment. The patient underwent IVF procedure twice, but failed to conceive. Therefore, the Opposite Party No. 2 advised to try for Intra Uterine Insemination (hereinafter referred to as the ‘IUI’). In the year 2001 during the 1st cycle of IUI patient conceived but unfortunately it resulted into missed abortion. Thereafter again in April 2002 during 2nd IUI cycle she got conceived, it was twin gestation (pregnancy) confirmed by Ultra Sonography (USG). However, at 5th week of pregnancy one embryo got destroyed internal