NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION, NEW DELHI
Ram Surat Ram Maurya, Presiding Member
Rajan Handa – Complainant
Versus
M/s. M3M India Developers Limited
and Anr. – Opp. Parties
Consumer Case No.2387 of 2017
Decided on 15.9.2021
Consumer Protection Act 1986, Section 2(1)(r) – Unfair Trade Practice (Consumer Protection Act 2019, Section 2(28) – Section 2(1)(d) – Consumer (Consumer Protection Act 2019, Section 2(1)(7) – Complainant filed the complaint to refund the entire amt. of Rs.46,36,730/- along with interest @ 24% p.a., pay compensation of Rs.20,00,000/- for mental trauma, harassment and hardship caused and to pay Rs.1,00,000/- to the complainants as cost of litigation - Till 10.01.2014, the Complainant had already paid Rs.46,36,730/-, i.e. more than 50% of total sale consideration of Rs. 84,89,362/-, requested for “Deferred Payment Plan” - Cost of the flat arbitrarily enhanced to Rs.1,00,23,362/- from Rs.84,89,362/- - In Possession notice dt. 28.04.2017, cost of car parking charges, club membership charges, electricity, gas and other utility infrastructure and connection charges required to be deposited - Complainant after receiving possession notice visited the site and found that the construction work was still in progress and nothing existed - Quality Construction Certificate not been provided - Construction had to be completed within 36 months with grace prd. of 6 months from the date of commencement of construction, i.e., up to June 2016, while possession notice was given on 28.04.2017 - Delay in offering possession - Complainant justified in not taking possession of the flat – Opp. Party committed unfair trade practice.
Held: In “Construction Linked Payment Plan” as attached to the Provisional Allotment Letter dated 13.02.2013 and ABA dated 25.03.2014, 85% of total sale consideration was being realized for the basic construction, which was not proper. Till 10.01.2014, the complainant had already paid Rs.46,36,730/- i.e. more than 50% of total sale consideration of Rs.8489362/- as such he requested for “Deferred Payment Plan” but in the addendum dated 23.05.2014, cost of the flat has been arbitrarily enhanced to Rs.1,00,23,362/- from Rs.8489362/- and instead of 13 instalments, six instalments payment schedule was attached to this addendum, enhancing the amount of instalments, which was unfair trade practice. In view of the facts that the builder was committing unfair trade practice, the complainant is entitled for refund of the money along with interest.
The counsel for the builder, relying upon the judgment of Supreme Court in IREO Grace Realtech (P) Ltd. Vs. Abhishek Khanna, (2021) 3 SCC 241, submitted that once possession notice was given, the buyer was obligated to take possession as the possession was offered well within promised period. In present case, in the possession notice dated 28.04.2017, cost of car parking charges, club membership charges, electricity, gas and other utility infrastructure and connection charges were required to be deposited. The complainant has stated that on receiving possession notice, he, visited the site and found that the construction work was still in progress. Club building, convenient shopping complex, balconies, common area, plumbing works, drainage, internal and external electrification, covered parking, etc. were not in existence, although costs of these things were included in the possession notice. Although it is alleged that Occupation Certificate was obtained on 20.04.2017 but its copy was not sent along with possession notice dated 28.04.2017 nor it has been filed before this Commission. Quality Construction Certificate has not been provided. The complainant has also filed various photographs showing that the construction was going on, even after issue of possession notice. If the construction was not complete and not in habitable condition, then issue was possession notice was not proper. As per ABA, the construction had to be completed within 36 months with grace period of 6 months from the date of commencement of the construction i.e. upto June, 2016, while possession notice was given on 28.04.2017. As such there was delay in offering possession. In such circumstances, the complainant was justified in not taking possession of the flat. (Paras 9 & 10)
Result: Complaint is allowed with cost of Rs. 1 lakh, stay application is rejected. Opp. Party Builder directed to refund the entire amt. deposited by the Complainant along with interest @ 9% p.a. from the date of each deposit till the date of refund.
ORDER
IA/18672/2017, IA/7681/2018, IA/12704/2018, IA/9106/2019 & IA/5724/2020, For the reasons stated in the applications, IAs are allowed.
JUDGMENT
Ram Surat Ram Maurya, Presiding Member.—Heard Mr. Sanjeev Singh, Advocate, for the complainant and Mr. A.R. Takkar, Advocate, for the opposite parties, through video conferencing.
2. Sh. Rajan Handa (the complainant) has filed this complaint for directing M3M India Private Limited and another (opposite-parties), (hereinafter referred to as the builder) (i) to refund the entire amount of Rs.46,36,730/- along with interest @ 24% per annum w.e.f. 14.05.2012 till the date of actual refund as deposited by him; (ii) to pay compensation of Rs.20,00,000/-, for mental trauma, harassment and hardship caused to the complainant; (iii) to pay Rs.1,00,000/- to the complainants as the cost of litigation and (iv) any other relief which the Commission deems fit and proper, in the fact and circumstances of the case, be passed.
3. The facts as stated in the complaint are that the builder was a company, engaged in the business of development and construction of multi-story residential and commercial buildings and selling its unit to the prospective buyers. The builder launched for construction of residential complex in the name of “M3M Woodshire” in Sector-107, Gurgaon, Haryana, in 2012. The complainant booked a 2BHK + Study flat, admeasuring of 1534 Sq. ft, in “M3M Woodshire” in April, 2012. The complainant deposited Rs. 5,00,000/- on 14.05.2012, through cheque No. 763315, (encashed on 09.06.2012), vide Receipt No. 9720, Rs.2,23,176/- on 12.07.2012, vide Receipt No. 10356 and Rs.6,88,066/- on 03.01.2013, vide Receipt No. 11608 (total Rs.14,11,242/-). A provisional allotment letter dated 13.02.2013 was issued to the complainant, allotting Flat No. 1002, Tower No. B03, 10th Floor, in aforesaid project, admeasuring 1534 Sq. ft. Along with this allotment letter, a “Construction Linked Payment Plan” was attached, in which Rs.13,68,941/- had to be paid by 03.01.2013. 95% of total sale consideration had to be paid in 12 instalments, on start of different level of construction up to commencement of external plaster and 5% had to be paid within 30 days of the notice of possession. Thereafter, the complainant deposited Rs.4,00,000/- on 05.12.2013, vide Receipt No. 17631, Rs.5,00,000/- on 05.12.2013, vide Receipt No. 17632, Rs.15,25,488/- on 10.01.2014, vide Receipt No. 18747 and Rs.5,00,000/- on 10.01.2014, vide Receipt No. 18748 (total Rs.29,25,488/). Apartment Buyer’s Agreement (ABA) was executed on 25.03.2014. In the ABA, promised date of possession was mentioned as 36 months with grace period of 180 days, from the date of commencement of the construction. In ABA “Construction Linked Payment Plan” was attached and total cost of the flat was shown as Rs.84,89,362/- and the time was an essence of the contract. The complainant requested the builder to change the “Construction Linked Payment Plan” to “Deferred Payment Plan” i.e the remaining amount be realised at the time of possession. The builder agreed the request. The builder through addendum dated 23.05.2014 amended the ABA dated 25.03.2014. Total cost of the apartment was changed to Rs.1,00,23,362/- and instead of 13 instalments, now six instalments payment schedule was attached to this addendum, enhancing the amount of instalments, which was deceptive. The builder issued possession notice dated 28.04.2017, demanding Rs.60,88,926/- (including the stamp charges). The complainant, then, visited the site and found that the construction work was still in progress. Club building, convenient shopping complex, balconies, common area, plumbing works, drainage, internal and external electrification, covered parking, etc. were not in existence, although costs of these things were included in the possession letter. The construction of the tower was only comple
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