ORDER

This revision has been filed under section 21(b) of the Act 1986 in challenge to the Order dated 16.11.2009 of the State Commission in appeal no. 208 of 2009 arising out of the Order dated 17.03.2009 of the District Commission in complaint no. 377 of 2008.

2. Heard the learned counsel for the two sides. Perused the material on record, including inter alia the Order dated 17.03.2009 of the District Commission, the impugned Order dated 16.11.2009 of the State Commission and the petition.

3. The matter relates to undue and unreasonable delay in renewing the fixed deposits of the complainants (the respondents herein) by the bank (the petitioners herein) despite timely request(s) and also regarding the undue and unreasonable delay in paying the maturity values of the said belatedly renewed fixed deposits.

The District Commission passed its Order on contest.

It concluded its appraisal by observing that “- - - It appears that the OPs are still living in the 16th Century and not in 21st Century using wholly ancient and archaic methods and procedures leading to inefficiency and loss of time and money. The OPs have caused a lot of harassment, mental pain and agony to the complainants w