JUDGMENT

Dr. D.P. Choudhury, President.—Heard learned counsel for both the parties. F.A.156 of 2015 has been filed by OP No.1-Bank where as F.A.211 of 2015 has been preferred to by OP No.2-Insurance Company. Both appeals being assailed against impugned order are hereby disposed of by this common order.

2. This appeal is filed U/S-15 of erstwhile Consumer Protection Act,1986(herein-after called the Act). Hereinafter, the parties to this appeal shall be referred to with reference to their respective status before the learned District Forum.

3. The case of the complainant, in nutshell is that the complainant and his deceased wife Uma Jhunjhunwala have obtained loan of Rs.16,00,000/- jointly from OP No.1 bearing joint loan account no.1403306714196. At the time of taking loan under the instruction of OP No.1 the complainant purchased the surrender policy from Op No.2 to secure the payment of loan jointly they held. Therefore, it is alleged inter-alia that complainant has deposited Rs.61,270/- which was debited to their account but Rs.29,065/- was only credited as insurance premium in respect of deceased wife of the complainant against sum assured of Rs.10,29,235/- for nine years. Howeve