ORDER

Heard Mr. Navdeep Singh, Advocate, for the complainant and Mr. V.S. Chopra, Advocate, for the opposite party, through video conferencing.

2. Golden Terry Towels Pvt. Ltd. (the complainant) (hereinafter referred to as the Insured) filed aforementioned complaint, for directing United India Insurance Company Ltd. (the opposite party) (hereinafter referred to as the Insurer) to pay (i) Rs.14859691/- as balance insurance claim, under Insurance Policy Nos. 112001/11/1578/2K, 112001/11/1579/2K and 112001/11/1326, (ii) interest at the rate of 18% per annum on the said amount, (iii) pendente lite interest, (iv) Rs.200000/- as compensation for mental agony and harassment, (v) Rs.20000/- as cost of litigation and (vi) any other relief, deems fit and proper in the circumstances of the case.

3. The facts as been stated in the complaint and emerged from the documents attached with the complaint are as follows:-

(a) The Insured was a private limited company and engaged in the business of manufacture and trade of terry towels in its factory situated at village Jhattipur, G.T. Road, Panipat, Haryana. First phase, section-I, i.e. two buildings, one housing weaving department and other housing