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NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION, NEW DELHI
C. Viswanath, Presiding Member and Ram Surat Ram Maurya, Member
Rohit Jain – Complainant
versus
Parsvnath Developers Ltd. – Opp. Party
Consumer Case No.330 of 2014
Decided on 25.11.2021

Advocates:
Counsel for the Parties:
For the Complainant:Mr. Ashwani Kumar Sharma, Advocate
For the Opp. Party:Mr. Prabhakar Tiwari, Advocate

Headnote:

Consumer Protection Act, 1986 – Section 21[Consumer Protection Act, 2019 – S.58] – REAL ESTATE – – Delay in delivery of possession of Flat – Plea by Opposite Party that Complainant booked the flat in question for investment purpose – In the instant case the subject units are residential dwelling Units and the project is a Residential Housing Project. The Complainant was, therefore, ‘Consumer’ within the meaning of section 2(1) (d) of the Act 1986. [Para 7]

(ii) Consumer Protection Act, 1986 – S.21[Consumer Protection Act, 2019 – S.58] – Real Estate – Delay in delivery of possession of Flat – Jurisdiction of national commission – builder buyer disputes – Complaint falls within the pecuniary jurisdiction of this Commission. This Commission is fully competent to decide the dispute between the buyer and the builder. The contention of the Opposite Party that the matter cannot be adjudicated by this Commission in summary jurisdiction is, therefore, rejected. [Para 7]

(iii) Consumer Protection Act, 1986 – S. 21[Consumer Protection Act, 2019 – S. 58] – Real Estate – Delay in delivery of possession of Flat – Matter settled between parties before State Commission – Same cause of Action – Compliant filed before national Commission – If barred by principles of Res judicata – State Commission the matter was amicably settled by the Parties, vide settlement deed dated 17.01.2013 and the Complaint was withdrawn by the Complainant. The Complaint on the same cause of action is, therefore, maintainable before this Commission. [Para 7]

(iv) Consumer Protection Act, 1986 – Section 21[Consumer Protection Act, 2019 – Section 58] – Real Estate – Delay in delivery of possession of Flat – Refund of booking amount sought – Due to unforeseen circumstances/ Force majeure – whether can be a ground for delay – The Opposite Parties cannot take shelter of the “Force Majeure” Clause. The reasons cited by the Opposite Parties for the delay of the project, appear to be delaying tactics veiled as “Force Majeure” conditions and seem to be an attempt to wriggle out of its contractual obligations – Complaint is partly allowed.The principal amount stands paid by the Opposite Party. The Opposite Party is directed to pay simple interest of 9% per annum with effect from the respective date of each payment till the date of refund. [Paras 8, 9]

ORDER

The present case is filed under Section 21(a) (1) of the Consumer Protection Act, 1986.

2. The case of the Complainant is that on 01.05.2006, he booked a three bedroom flat measuring 1855 sq. ft. in “Parsvnath Privilege” project with the Opposite Party, for a consideration of Rs.52,86,750/- and paid an advance of Rs.3,00,000/-. On 01.05.2006, he further paid a sum of Rs.7,00,000/-. In April 2007, the Opposite Party informed the Complainant that he has been allotted Flat No.T12-301. Thereafter, the Complainant deposited the amount as per following details: -

Sl.  No.

Amount

Date

1.

Rs. 3,21,687/-

06.04.2007

2

Rs.5,76,906/-

10.12.2007

3

Rs.4,70,072/-

04.04.2008

4

Rs.4,70,072.50/-

05.07.2008

In May 2007, the Flat Buyer Agreement was executed. According to the Agreement, the construction of the flat was to be completed within 36 months. The Complainant visited the Construction site and found that the Opposite Party had stopped the construction of Tower No.12 after basement roof slab. He also found that the Opposite Party was not granted the license/sanctions from Town Planning Authorities/Municipality/Government authorities for building the residential flats in the name of “Parsvnath Privilege”. The Complainant immediately contacted the Opposite Party to know about the status of the construction but no satisfactory reply was given by the Opposite Party. On 30.08.2009, the Complainant sent written notice to the Opposite Party requesting for refund of the amount deposited by the Complainant but the Opposite Party did not reply to the same. Aggrieved by the same, the Complainant filed Consumer Complaint No.C-300/2009 before the State Consumer, Delhi. The dispute was amicably settled by the Parties, vide settlement deed dated 17.01.2013. On 25.02.2013, the Complaint was withdrawn by the Complainant on assurance of the Opposite Party that the construction of the flat was going on and the possession of the same would be delivered to the Complainant very soon after making balance payment of the flat. On 11.04.2013, according to the terms of the settlement, the Complainant transferred an amount of Rs.27,75,744.65/- to the account of the Opposite Party. Thus, on 11.04.2013, the entire cost of the flat stood paid by the Complainant. As the Opposite Party failed to deliver the possession, the Complainant sent notice dated 06.06.2014 seeking refund of the deposited amount but the Opposite Party did not give any satisfactory reply. Alleging deficiency in service on the part of the Opposite Party, the Complainant filed the instant Complaint with the following prayer:-

“a. Grant a sum of Rs.1,14,89,644/- (towards principal amount of Rs.56,14,482/- and interest of Rs.58, 75,162/- at the rate of 24% per annum) along with pendentlite and future interest at the rate of 24% per annum till the date of actual realisation of the payment.

b. Grant sum of Rs.20 lacs towards exemplary damages detailed above in the complaint.

c. Grant cost of litigation to the complainant.

d. Any other order, relief or direction which this Hon’ble Commission may deem fit and proper under the facts and circumstances of the case may kindly be passed in favour of the complainant and against the respondent”

3. The Complaint was contested by the Opposite Party by filing reply. The Opposite Party took the preliminary objection as to the maintainability of the Complaint. It was contended that the Complainant was not a consumer under Section 2 (1) (d) of the Consumer Protection Act, 1986, as he booked the flat for commercial purpose. The Opposite Party also challenged the Complaint on the ground of pecuniary jurisdiction. It was contended that the Complainant had claimed exorbitant rate of interest of 24% per annum thereby inflating the claim so as to bring the Complaint within the jurisdiction of this Commission. It was stated that the disput

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