ORDER

Dr. S.M. Kantikar, Member.—The present consumer complaint has been filed by M/s Sarvottam Petrochem Pvt. Ltd. through its director, Shri P.P. Singh (hereinafter referred to as the “Complainant/Insured”) under Section 21 (a) (i) of the Consumer Protection Act, 1986 (in short “the Act”) against National Insurance Co. Ltd. (hereinafter referred to as the “Opposite Parties/Insurance Co.”) for non-settlement of the insurance claim of the Complainant for more than 18 months.

2. The Complainant M/s Sarvottam Petrochem Pvt. Ltd. was engaged in business of re-refining the used and waste oil after collecting it majorly from small vendors and few industrial houses. Its plant was at Industrial Area, Phase-II, Ghaziabad, UP. The factory had authorization from Uttar Pradesh Pollution Control Board to collect, treat and transport used oil. The Complainant had availed two Standard Fire and Special Peril Policies from the National Insurance Co. Ltd. at Ghaziabad (OP-3). One policy dated 15.12.2006 for insured sum of Rs.1.4 crore (Rs.50 lacs for Plant/Machinery and Rs.90 Lacs for Stocks) and another policy was purchased by the Bank of India, the banker of the Complainant for a period 12.01.200