ORDER

The present Complaint is filed by the Complainant Nikhil Sharma through his father Sh. Ajay Sharma. The Complainant was the nominee in the Insurance Policy taken his deceased grandfather Sh. Gopal Dass. Opposite Party No.1 is Insurance Company. Opposite Party No.2 is a Bank engaged inter alia in providing financial facilities to its Customers.

2. The case of the Complainant is that the representative of Opposite Party No.1 approached and visited the deceased grandfather of the Complainant at the behest of Sh. Jairam and Sh. Pardeep Kr. Shukla, the then Branch Manager and Asst. Manager respectively in Karnataka Bank Ltd., Varanasi, Opposite Party No.2. They assured the credibility of M/s Metlife India Insurance Company Limited, as highly reputed and esteemed Insurance Company in the field of Life Insurance. On their advice, Mr. Gopal Dass took three MetLife Life Insurance Policies on following terms:-