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NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION, NEW DELHI
Deepa Sharma, Presiding Member and Subhash Chandra, Member
Om Prakash —Petitioner
versus
Marketing Director, Head Office, IFFCO and Ors. —Respondents
Revision Petition No.1126 of 2016
(Against the Order dated 18/12/2015 in Appeal No.223/2015 of the State Commission Haryana)
Decided on 3.1.2022

Advocates:
Counsel for the Parties:
For the Petitioner:Mr. J.P. Singh, Advocate with Petitioner – In Person (Physical)
For the Respondents:Ms. Mansi Bajaj, Advocate (Virtual)

IMPORTANT POINT
Sale of Seeds – Selling the seeds, without mentioning batch number, lot number or tag number, etc., is gross deficiency of services, as well as unfair trade practice.

Headnote:

(A) Consumer Protection Act, 1986 – Section 21[Consumer Protection Act, 2019 – Section 58] – Revision is filed against order of State Commission – Goods / Deficiency in Service – Revision Petitioner is an agriculturist engaged in agriculture, had claimed Rs.12,80,000/- for loss of guar crop, including Rs.2,00,000/- for cultivation costs and for harassment from the Respondents on the ground that the seed sold to him by the Respondent No. 3 in 2012 was mixed with seeds of other varieties – District forum allowed Complaint, State Commission set aside order of District Commission – Whether selling of seeds without mentioning batch number, lot number or tag number, etc., amounts to gross deficiency of services and unfair trade practice – When there is specific column for mentioning batch number, tag number or lot number of the seeds sold, then the same must be filled. In case of not mentioning these details, then possibility of selling mixture of guar seeds, in those 10 packets, cannot be ruled out – Therefore, selling the seeds, without mentioning batch number, lot number or tag number, etc., is gross deficiency of services, as well as unfair trade practice on part of opposite party no.1 – The conduct of the Respondents in not mentioning any details on the invoice of the guar seeds sown and in not responding to the several requests of the RP [revision petitioner] to inspect the fields establishes deficiency in service on their part. [Para 9].

(B) Consumer Protection Act, 1986 – Section 21[Consumer Protection Act, 2019 – Section 58] – Revision is filed against order of State Commission – Goods / Deficiency in Service – Difference in variety of Seeds – Whether enhancement of Compensation can be granted – The calculation done by the District Forum has been based upon an objective assessment of the area sown and the estimate of loss based upon the mixed seeds sown – the revisional jurisdiction of National Commission is limited – On facts, guar seeds were not the HG 563 variety claimed to have been sold to him but rather were a mixed lot of seeds comprising guar, jowar, moong and nagar seeds. The impugned order of the State Commission in FA 241 dated 18.12.2015 is set aside and the orders of the District Forum, Sirsa in CC 6 of 2013 dated 10.02.2015 are re-affirmed and restored – Petition disposed of. [Paras 11 to 13].

Result: Petition disposed of.

ORDER

Subhash Chandra, Member.—This Revision Petition is filed under section 21 of the Consumer Protection Act, 1986 against the order dated 18.12.2015 of the State Consumer Dispute Redressal Commission, Panchkula (“State Commission) arising from First Appeal No. 241/2015 filed by the Revision Petioner/Complainant and First Appeal No. 223/2015 filed by the Respondent No 1/Opposite Party.

2. The Revision Petitioner is an agriculturist engaged in agriculture in district Sirsa of Haryana. He had claimed Rs.12,80,000/- for loss of guar crop, including Rs.2,00,000/- for cultivation costs and for harassment from the Respondents who are the National federation of farmers’ cooperatives on the ground that the seed sold to him by the Respondent No. 3 in 2012 was mixed with seeds of other varieties. He approached the District Forum, Sirsa in CC 6 of 2013 which awarded him a compensation of Rs.1,62,368/- for crop loss and Rs.5,000/- for harassment vide order dated 10.02.2015. His appeal No. 241/2015 before the State Dispute Redressal Commission, Haryana (“State Commission” for short) claiming that the amount awarded was very meagre was turned down vide order dated 18.12.2015. Appeal No 223/2015 of the Respondents challenging the order of the District Forum, Sirsa was allowed and the order of the District Forum was set aside. Aggrieved, he is before this Commission with the following prayer:

(i) It is, therefore, respectfully prayed that the appeal may be accepted, the impugned order dated 18.12.2015 passed by the State Commission in First Appeal no. 223 of 2015 and 241 of 2015 may set aside and may be modified and the compensation should have been awarded and enhanced to the amount claim in the original complaint in the interest of justice and equity;

(ii) To pass such other order/s as this Hon’ble Court may deem fit and proper in the facts and circumstances of the case.

3. In brief, the facts of the case are that the Complainant/Revision Petitioner had purchased 10 packets of guar seeds (HG 563 variety) on 8.6.2012 for Rs.40,000/- from Respondent No 3 for sowing on 20 acres of his agricultural land. The Complainant’s case is that although the planting of the guar seed was done as per instructions, there was very poor germination of seeds and a crop of mixed varieties resulted. He made several efforts with the Respondents to undertake an inspection of his crop and compensate him for the poor crop. However, this was to no avail and he finally approached the State Agriculture Department. In September 2012 the Agriculture Department ordered a joint inspection by the Agriculture Development Officer, Dadu and Sub Divisional Agriculture Officer, Odhan on 12.09.2012. As per the report of the Agriculture Department, it was found that the crop was a mixed crop of jowar, moong and nagar crops with assorted growth with the guar crop being stunted and/or with non-uniform growth of side branches. Crop loss of guar was assessed by the Agriculture Department at 30%. The extent of the area sown was 18 ½ acres as per the assessment of the Revenue authorities.

4. Calculating the loss in terms of cash value, for 9 acres of the 20 acres sown, based upon the expected yield of 13 quintals per acre and market value of the crop @ Rs.54,000/- per quintal as per the prevalent market price for guar that year, the Complainant/RP has claimed crop loss of Rs.10,80,000/-. In addition, he has claimed Rs.1,00,000/- for cultivation costs and Rs.1,00,000/- for harassment, i.e. a total compensation of Rs.12,80,000/- from the Respondents.

5. The Respondent Opposite parties had jointly contested the claim before the District Forum, Sirsa. They pleaded that the seeds were of a high standard and quality and that crop loss may be attributable to a variety of reasons other than the quality of seeds, such as soil and water quality. The Agriculture department’s report was also contested as it did not mention revenue details of the fields stated to have been inspected. It was av

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