JUDGMENT

Heard learned counsel for both sides.

The Senior Officer of LIC is present with the original records as directed by us on the earlier occasion. The original LIC file of the deceased policy holder is filed.

2. Here is an appeal filed u/s 15 of the erstwhile Consumer Protection Act, 1986 (hereinafter called the ‘Act’). Parties to this appeal shall be referred to with reference to their respective status before the District Forum.

3. The factual matrix leading to the case of the complainant is that one V. Govindo Rao who is the husband of the present complainant has purchased LIC policy bearing No. 571801086 from the OPs for sum assured of Rs.7,70,000/- with premium of Rs.22,269/-. It is alleged inter alia that policy holder submitted the proposal on 8.11.2007 and thereafter, OPs issued the insurance policy to the policy holder. However, on 10.1.2008, the policy holder died by suffering from infective hepatitis. Thereafter, complainant filed the claim before the OPs to settle the same but the OPs did not listen to her request. The complainant showing such repudiation being deficiency of service on the part of the OPs filed complaint before the learned District Forum, Malkangi