ORDER

Heard Mr. Sukumar Pattjoshi, Sr. Advocate, assisted by Mr. B.S. Sharma, Advocate, for the complainant and Mr. D.N. Goburdhun, Sr. Advocate, assisted by Mr. Rajat Bhalla, Advocate, for opposite party.

2. Dr. Poonam Makhija (nominee/heir of the life Insured) has filed above complaint for quashing repudiation letter dated 16.12.2017 and directing Life Insurance Corporation of India (the Insurer) to pay (i) all benefits under policies with interest @18% per annum, from 21.01.2016 till actual payment, as the insurance claim; (ii) Rs. One Crore, as compensation for mental agony and harassment; (iii) Rs. One Lac, as the cost of litigation; and (iv) any other relief which is deemed fit and proper, in the facts and circumstances of the case.

3. The complaint stated that Dr. Tilak Raj Makhija (the deceased life Assured) was an ENT Specialist. He used to take insurance policies from Life Insurance Corporation of India (the Insurer), which was a statutory corporation, since 1974 and took 19 policies in his name and 6 policies in the name of his wife (the complainant), time to time. Dr. Tilak Raj Makhija died on 02.12.2016 due to CA oral cavity i.e. tongue cancer. The Insurer honoured 15