Dr. B.P. SARAF, J.:- This writ petition raises many issues of vital importance to a vast majority of the citizens and relate to the working of the telecom Department of the Government of India in the matter of complaints regarding excessive and inflated bills on account of local calls at S.T.D. stations, arbitrary rejection of the complaints, disconnection of the telephones, denial of the various safeguards granted to the subscribers under the rules and certain other allied issues.

2. The petitioner Sardar Santokh Singh is a permanent resident of Shillong. He has also a small business in Police Bazar. He has two telephone connections - one at his residence (No. 26711) and another at his shop (No. 23711). These two telephones he was having for more than last 20 years. He used to get the telephone bills on account of rental, call charges, trunk calls etc. in respect of the said telephone connections which were paid regularly. On one or two occasions when he received bills which were excessively high and inflated, he filed complaints with the authorities. The complaints were attended to and the bills were reduced by giving suitable rebate. As the petitioner has very limited us