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1987 Supreme(Ker) 558

Judges : K.T.THOMAS
ACHUTHAN PILLAI - Appellant
Versus
UNION OF INDIA - Respondent
Case No : O.P. No. 7455 of 1987-K
Decided On : 11/17/1987
Advocates Appeared :
M.R. Rajendran Nair; Mary Isabella S.D.; P.V. Asha; K.S. Ajayagosh; For Petitioner P.V. Madhavan Nambiar; Rosamma; For Respondents

Section 7-B of the Indian Telegraph Act provides a machinery for the resolution of disputes between the subscriber and the telegraph authorities, encompassing a wide range of disputes concerning telegraph lines, appliances, or apparatus.

Headnote:

Telegraph Line - Dispute Resolution - Indian Telegraph Act, 1885, Section 7-B

Fact of the Case:

The petitioner, a telephone subscriber, disputed the claim of unauthorized use of external extensions and the consequent charges by the telephone department. The petitioner sought to quash the letters demanding payment.

Finding of the Court:

The court found that the dispute between the subscriber and the telegraph authorities fell within the scope of Section 7-B of the Indian Telegraph Act, providing for arbitration of disputes concerning telegraph lines, appliances, or apparatus.

Issues: The main issue was whether the dispute regarding unauthorized use of external extensions fell within the purview of Section 7-B of the Indian Telegraph Act.

Ratio Decidendi: The court interpreted Section 7-B of the Act, emphasizing its widely worded provision to encompass a variety of disputes between the subscriber and the telegraph authorities. The court referred to previous decisions that supported the broad interpretation of the provision.

Final Decision: The court directed the telegraph authorities to refer the dispute for arbitration as provided in Section 7-B of the Act. It also ordered that the telephone connection given to the petitioner should not be disrupted until the determination of the dispute through arbitration, provided the petitioner pays the claimed amount within two weeks.

Judgment :-

1. Petitioner is the subscriber of Telephone No. 85-5350 of Kalamassery Telephone Exchange. He received Ext. P1 letter dated 26-6-1987 in which the 3rd respondent informed the petitioner that there was unauthorised use of the telephone by providing an external extension and that it was without the knowledge of the telephone Department. He was therefore called upon to pay a sum of Rs. 4,400/-towards installation of two external extensions (the amount consists of Rs. 2,800/- towards rent for two external extensions and Rs. 1,600/- towards installation charges of the extension). The petitioner sent a reply stating that he has not provided any extension whatsoever and that he was not in need for such external extensions. Later petitioner received a telephone bill (Ext. P3) for Rs. 4,745/-, which includes Rs. 4,400/- claimed in the earlier letter. Hence the petitioner has approached this Court with this Original petition for quashing Exts. P1 and P3.

2. t is obvious that the petitioner has disputed the stand of the Department that the petitioner has provided external extensions to Telephone No. 85-5350. The said dispute arose as early as 4-7-1987, as could be seen from Ext. P2. It is not proper that the petitioner should suffer consequences of non-payment of the said sum until the said dispute is resolved.

3. .7-B of the Indian Telegraph Act, 1885 (for short 'the Act') provides a machinery and a forum for resolving at least certain types of disputes between the subscriber and the telegraph authorities. Smt. Rosamma, learned counsel representing the senior Central Government standing counsel contended that S.7-B cannot take in a dispute of the nature involved in this case. The learned counsel referred me to two decisions in support of her contention. (1) In Raghubar Dayal Kanadia v. Union of India (A1R. 1970 Allahabad 143) and the other in Om Oil and Oilseeds Exchange Ltd. v. Union of India (AIR. 1977 Delhi 132). In the first mentioned decision, a single judge of the Allahabad High Court considered the question whether the dispute relating to actual reading of meter which involves questions as to whether meter had been correctly and honestly read should be determined by arbitration. The learned judge held that such a dispute is outside the purview of S.7-6(1) of the Act. In the second mentioned decision, the single judge of the Delhi High Court, did not in fact hold that certain kinds of disputes would go outside the scope of S.7-B of the Act. On the other hand, the observations made by the learned judge indicate that S.7-B provides a remedy to a subscriber. But in the special circumstances narrated on the facts of the said case, the learned judge was not inclined to direct the party concerned to avail S.7-B. In Raghubar Dayal Kanadia's case, the scope of S.7-B was held to be narrow.

4. S.7-B (1) of the Act, in my opinion, is a widely worded provision which takes in a variety of disputes as between the subscriber and the Department. The Section reads thus:

7-B. Arbitration of disputes:-(1) Except as otherwise expressly provided in this Act, if any dispute concerning any telegraph line. Cable chamber tower appliance or apparatus arises between the telegraph authority and the; person for whose benefit the line, (cable chamber tower) appliance or apparatus is, or has been, provided, the dispute shall be determined by arbitration and shall, for the purposes of such determination, be referred to an arbitrator appointed by the Central Government either specially for the determination of that dispute or generally for the determination of disputes under this section.

(2) The award of the arbitration appointed under sub-section (1) shall be conclusive between the parties to the dispute and shall not be questioned in any Court".

The words "if any dispute concerning any telegraph line, appliance or apparatus, cable chamber tower appliance or apparatus" do indicate that the legislature wanted to provide a machinery for resolution of most



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