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2021 Supreme(Ker) 833

IN HIGH COURT OF KERALA AT ERNAKULAM
P.B.SURESH KUMAR, J.
P. And N. Ceramics (Pan Marketing) Pandarakalam Buildings, Kumaranallor Junction – Appellant
Versus
Issac Sebastian – Respondent
WP(C) No. 18091 of 2021
Decided on : 28-09-2021

Advocates:
Advocate Appeared:
For Appellant : John Joseph Vettikad

Point of law : Statute cannot exercise power to issue a commission for local inspection in absence of said power as are vested in a civil court under Code of Civil Procedure being not specifically conferred on it.

Headnote:

Consumer Protection Act, 2019 - Sub-section (8) of Section 38 - Sub-section (6) of 2 - Indian Penal Cod,1870 - Sections 193 and 228 - Code of Criminal Procedure , 1973 - Code of Civil Procedure, 1908 - Sub-clause (v) of clause (5) of section 2 of Order I Rule 8 - Deficiency in service - Ceramic floor tiles delivered by first petitioner to respondent were not tiles shown to him and purchased by him - Alleging deficiency in service in matter of first petitioner selling ceramic floor tiles to respondent - Case set out in complaint in essence, is that ceramic floor tiles delivered by first petitioner to respondent were not tiles shown to him and purchased by him - Petitioners refuted allegation in complaint in their versions filed in proceedings - Course of proceedings, respondent preferred Ext.P4 application for issuance of a commission for local inspection. petitioners objected to prayer in application mainly on ground that District Consumer Disputes Redressal Commission constituted under Consumer Protection Act, 2019 ( Act) does not have jurisdiction to issue a commission for local inspection - Commission is empowered to issue commissions only for examination of witness or document. It was also argued by learned counsel that had intention of legislature been that Commission should have authority to issue commission for local inspection –

Finding of the court : High Court of Andhra Pradesh has construed strictly corresponding provisions in Consumer Protection Act, 1986 to hold that forums under said statute cannot exercise power to issue a commission for local inspection in absence of said power as are vested in a civil court under Code of Civil Procedure being not specifically conferred on it. With due respect, I disagree with view aforesaid - Court observed that having regard to object of statute, there will be cases where noting down of physical features may be very essential and interpretation given to provision in said case will not preclude forums in calling for report from experts, specialists - physical features may be very essential and any amount of oral evidence may not be able to replace such noting down of physical features by a competent person - State Commission or National Commission as case may be, these are satisfied that opinion of an expert, specialist, skilled person or any other person of a like nature and their opinion may be essential for proper adjudication of dispute, definitely, they can exercise such powers for purpose of appropriate decision making in relation to disputes –

Result : Writ petition is dismissed

JUDGMENT :

P.B.SURESH KUMAR, J.

Petitioners are opposite parties in a consumer complaint filed by respondent before District Consumer Disputes Redressal Commission, Kottayam. complaint aforesaid is one filed against petitioners alleging deficiency in service in matter of first petitioner selling ceramic floor tiles to respondent. case set out in complaint in essence, is that ceramic floor tiles delivered by first petitioner to respondent were not tiles shown to him and purchased by him. petitioners refuted allegation in complaint in their versions filed in proceedings. In course of proceedings, respondent preferred Ext.P4 application for issuance of a commission for local inspection. petitioners objected to prayer in application mainly on ground that District Consumer Disputes Redressal Commission ( Commission) constituted under Consumer Protection Act, 2019 ( Act) does not have jurisdiction to issue a commission for local inspection. Commission repelled objection of petitioners and allowed Ext.P4 application by Ext.P6 order holding that in light of sub-section (8) of Section 38 of Act, it has jurisdiction to issue a commission for local inspection. Ext.P6 order is under challenge in writ petition as one passed without jurisdiction.

2. Heard learned counsel for petitioners.

3. Placing reliance on sub-section (9) of Section 38 of Act, it was argued by learned counsel for petitioners that provisions of Code of Civil Procedure, except those which are specifically mentioned in sub-section (9) are not made applicable to proceedings before Commission and that in terms of said provision, Commission is empowered to issue commissions only for examination of witness or document. It was also argued by learned counsel that had intention of legislature been that Commission should have authority to issue commission for local inspection, same would have certainly been mentioned in sub-section (9) of Section 38. According to learned counsel, insofar as power to issue commission for local inspection has not been conferred on Commission in terms of provisions of Act, order impugned is liable to be treated as one passed without jurisdiction. learned counsel has relied on decisions of High Court of Andhra Pradesh in Yogendra Builders (M/s.) and Another v. Vidya Paradise Owners' Welfare Association and Another, 2008 KHC 7403 and Sivashakthi Builders, Hyderabad and Another v. A.P. State Consumer Disputes Redressal Commission, Hyderabad and Others, 2009 KHC 6391, in support of said contention.

4. I have examined arguments advanced by learned counsel for petitioners.

5. short question that falls for consideration is as to whether Commission constituted under Act is empowered to issue commissions for local inspection. Subsection (5) of Section 2 of Act which defines “complainant” reads thus:

(5) "complainant" means—

(i) a consumer; or

(ii) any voluntary consumer association registered under any law for time being in force; or

(iii) Central Government or any State Government; or

(iv) Central Authority; or

(v) one or more consumers, where there are numerous consumers having same interest; or

(vi) in case of death of a consumer, his legal heir or legal representative; or

(vii) in case of a consumer being a minor, his parent or legal guardian;

Sub-section (6) of Section 2 of Act which defines “complaint” reads thus:

(6) “complaint” means any allegation in writing, made by a complainant for obtaining any relief provided by or under this Act, that—

(i) an unfair contract or unfair trade practice or a restrictive trade practice has been adopted by any trader or service provider;

(ii) goods bought by him or agreed to be bought by him suffer from one or more defects;

(iii) services hired or availed of or agreed to be hired or availed of by him suffer from a

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