ORDER

P.S. Rana (R) President - Present appeal is filed under section 15 of Consumer Protection Act 1986 against order dated 15.01.2018 passed by Learned District Forum in consumer complaint No.85/2017 titled Vinay Soni vs. Reliance Retail Ltd. & Ors.

Brief facts of consumer complaint:

2. Shri Vinay Soni filed consumer complaint under section 12 of Consumer Protection Act 1986 pleaded therein that opposite party No.1 is manufacturer of mobile phone. It is pleaded that opposite party No.2 has various authorized dealer and service centre in Himachal Pradesh. It is pleaded that complainant purchased mobile phone for his personal use in consideration amount of Rs. 13500/-(Thirteen thousand five hundred) from opposite party No.4 vide bill No.035. It is pleaded that after seven months mobile phone started hanging problem in applications within warranty period and battery of mobile phone also started problem. It is further pleaded that complainant approached opposite party No.4 and opposite party No.4 advised complainant to visit Jio customer care centre at Kangra. It is pleaded that thereafter complainant visited twice customer care centre on 10.12.2016 and 16.02.2017. It is pleaded that