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2020 Supreme(HP) 258

P.S.RANA, SUNITA HARMA
Kent Ro System Limited – Appellant
Versus
R. S. Raja Durai – Respondent


Advocates Appeared:
For the Appellant :Y. Paul, Advocate.
For the Respondents:Rajesh Kumar, Advocate and Gita Dhalor Vice Madhurika Verma, Advocate.

ORDER :

P.S. Rana, President

1. Present appeal is filed against order dated 08.06.2017 passed by Learned District Consumer Forum/Commission in consumer complaint No. 77/2016 titled Dr. R.S. Raja Durai v. M/s. Kent RO System Ltd. and others.

Brief facts of consumer complaint:

2. Dr. R.S. Raja Complainant filed consumer complaint under Consumer Protection Act pleaded therein that complainant purchased one Kent Mini Softener in consideration amount of Rs. 6000/- from opposite party No. 3 through bill No. 0838 dated 05.11.2015 with one year warranty. It is pleaded that complainant purchased Kent Mini Softener with sole motive and intention to soften the hard tap water for skin and hair wash. It is pleaded that in addition Kent Mini Softener six packets 250 grams each of regeneration salt were given to complainant to soften the hard water. It is further pleaded that Kent Mini Softener was installed in the residence of complainant by opposite party No. 3. It is pleaded that when complainant started using Kent Mini Softener alongwith mini softener salt packets three packets were working with little problem in dissolving but remaining three packets were not dissolving with water on account of

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