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2020 Supreme(HP) 853

BEFORE THE HIMACHAL PRADESH STATE CONSUMER DISPUTES REDRESSAL COMMISSION SHIMLA
P.S. Rana, Sunita Sharma, R.K. Verma, Members
Rajender Pal Gupta - Appellants
Vs.
The New India Assurance Company Ltd. and Ors.- Respondent
First Appeal No. 17 of 2019
Decided On : 18-05-2020

Advocates:
Advocate Appeared:
For the Appellant :Nitin Thakur, Advocate
For the Respondents:Jagdish Thakur, Advocate

Headnote:

Consumer Protection Act, 1986 - Appeal against order - Complainant sought relief to effect that opposite parties jointly & severally be directed to pay a sum of Rs. 1084786/- as O.D. claim of vehicle in question alongwith interest @ 12% per annum from date of accident till actual payment - Complainant sought relief to effect that opposite parties be directed to pay compensation to complainant to tune of Rs. 100000/- Prayer for dismissal of consumer complaint sought - Whether appeal filed by complainant is liable to be accepted as mentioned in memorandum of grounds of appeal and whether complainant is estopped from claiming enhanced amount after accepting Insurance claim as full & final settlement vide documents – Held, complainant has settled amount as full and final settlement claim and complainant has given undertaking by way of signed affidavit that complainant would not press other claim qua own damage of vehicle in question - There is recital in affidavit that complainant has given consent without any fear or pressure - Submission of learned Advocate appearing on behalf of Insurance Company that order of learned DCF/DCC is in accordance with laws and in accordance with proved facts and same does not warrant interference by State Commission is decided accordingly - State Commission is of opinion that order of learned DCF/DCC partly warrants interference by State Commission relating to order of penalty @ Rs. 100/- per day from date of signing of affidavit till handing over of cancelled R.C. to opposite party No. 1 in view of concept that appeal before State Commission is continuation of original consumer complaint -State Commission is of opinion that it is equitable on principles of natural justice and in ends of justice to set aside penalty order passed by learned DCF/DCC - Appeal is disposed of.

ORDER :

P.S. Rana, President

1. Present appeal is filed against order dated 07.12.2018 passed by Learned District Consumer Forum/Commission in consumer complaint No. 60/2017 titled Rajender Pal Gupta v. The New India Assurance Company Ltd. and another.

Brief facts of consumer complaint:

2. Complainant filed consumer complaint under Consumer Protection Act pleaded therein that complainant is owner of vehicle No. HP-33E-0242. It is pleaded that vehicle in question was insured with opposite party No. 1 w.e.f. 13.02.2016 to 12.02.2017. It is further pleaded that premium was also paid to Insurance Company. It is pleaded that on dated 02.08.2016 vehicle in question was on its way back to Ner Chowk Mandi from Kullu and when vehicle reached at Aut Tunnel another vehicle No. HP-49-1848 rammed with insured vehicle with full force and damaged vehicle in question. It is pleaded that Insurance Company did not pay actual damage sustained by complainant and committed deficiency in service. Complainant sought relief to the effect that opposite parties jointly & severally be directed to pay a sum of Rs. 1084786/- (Ten lac eighty four thousand seven hundred eighty six) as O.D. claim of vehicle in question alongwith interest @ 12% per annum from the date of accident till actual payment. In addition complainant sought relief to the effect that opposite parties be directed to pay compensation to complainant to the tune of Rs. 100000/- (One lac). Prayer for acceptance of consumer complaint sought.

3. Per contra version filed on behalf of opposite party No. 1 pleaded therein that complainant has no cause of action. It is pleaded that Insurance Company has not repudiated claim of complainant and has approved the Insurance claim on net of salvage basis amounting to Rs. 860000/- (Eight lac sixty thousand) as assessed by Surveyor cum Loss Assessor. It is further pleaded that complainant has given voluntarily consent for payment of Rs. 860000/- (Eight lac sixty thousand) as full and final settlement inter se parties subject to cancellation of R.C. of car. It is pleaded that complainant is estopped by his own act and conduct to file present consumer complaint. It is further pleaded that opposite party No. 1 did not commit any deficiency in service. Prayer for dismissal of consumer complaint sought.

4. Learned Advocate appearing on behalf of opposite party No. 2 did not file separate version and adopted version filed by opposite party No. 1 vide separate statement recorded on 22.11.2017 by learned DCF/DCC.

5. Complainant filed rejoinder and reasserted allegations mentioned in consumer complaint. Learned DCF/DCC dismissed the consumer complaint filed by complainant. Learned DCF/DCC further ordered that complainant would cancel R.C. of vehicle in question and thereafter cancelled R.C. of vehicle would be handed over by complainant to opposite party No. 1 within 30 days w.e.f. 07.12.2018 against proper receipt. Learned DCF/DCC further ordered that failing which complainant would pay penalty of Rs. 100/- (One hundred) per day from date of execution of affidavit dated 27.10.2016 till handing over of cancelled R.C. of vehicle in question to opposite party No. 1. Feeling aggrieved against order passed by learned DCF/DCC complainant filed present appeal before State Commission.

6. We have heard learned Advocates appearing on behalf of appellant and opposite party No. 1 on merits and we have also perused entire record carefully.

7. Following points arise for determination in present appeal.

    1. Whether appeal filed by complainant is liable to be accepted as mentioned in memorandum of grounds of appeal and whether complainant is estopped from claiming enhanced amount after accepting Insurance claim as full & final settlement vide documents i.e. signed affidavit annexure-OP-5 dated 27.10.2016.

2. Final order.

Findings upon point No. 1 with reasons:

8. Complainant filed affidavit in evidence. There is recital in affidavit that deponent is registered owner of vehicle No. HF-33E-02

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