The above two writ petitions dealing with the same subject-matter are disposed of vide this common judgment.

2. A complaint was filed by the complainant-respondent before the Divisional Forum with regard to Telephone No. 30436. It was stated that the bill for Rs. 30,613, is on the higher side. The fact that the petitioner department had allowed a rebate of Rs. 28,600/- and called upon the respondent to deposit the remaining amount, was challenged before the Divisional Forum. It was stated that the telephone has no STD facility, and therefore, the question of such a high bill being issued was not Justified. The above was the issue in complaint No. 2409, filed before the Divisional Forum. In the second complaint bearing No. 2410, the complaint was with regard to a bill amounting to Rs. 21,650/- for the same telephone. In addition to the prayer that the amount be reduced, a further prayer was made that the complainant be paid compensation. The complaints were entertained. The amount of both the bills was reduced to Rs. 650/-in each bill including rent but excluding trunk calls. The department has been directed to pay compensation to the tune of Rs. 10,000. This is for harrasement and

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