Mr. Justice K.S. Gupta, Presiding Member: Complainant No.1 widow and complainant Nos. 2 and 3, minor children of Naveen Kant, jointly filed this complaint inter alia alleging that for the first time in April, 1990 Naveen Kant developed hypertension and was under the treatment of Dr. P.O. Gulati, Nephrologist. On 15.5.1995, Dr. Gulati advised him for renal transplantation. Since 1.6.1995, Naveen Kant underwent regular maintenance dialysis at Tirath Ram Shah Hospital, Delhi under the supervision of Dr. Gulati. In Junel July 1995. from their friends and acquaintances Naveen Kant and complainant No. 1 learnt of Dr. Muthusethupathi-opposite party No.1, a Nephrologist of repute at Madras. On 31.7.1995, Naveen Kant: complainant No.1; A.V. Krishna, brother of complainant No.1 and O.J. Somasundaram met opposite party No. 1. He was shown the entire medical record. After examining Naveen Kant, the opposite party No. 1 agreed to perform renal transplantation for him. On 25.8.1995, opposite party No.1 examined the suitable donor to assess his kidney's compatibility with Naveen Kant's system. On 8.9.1995, Naveen Kant and the donor jointly wrote the Authorising Committee constituted by the G