(Per: Mr. C.C. Pant, Member):

Uttarakhand Forest Hospital Trust, Haldwani (hereinafter referred as “complainant”) has filed this consumer complaint through its Secretary Sh. Vijay Kumar under Section 18 read with Section 12 of the Consumer Protection Act, 1986, alleging therein deficiency in service on the part of Bank of Baroda, Head office at Baroda, Branch office-Badripura, Haldwani, District Nainital (hereinafter referred as “opposite party”). The complainant has prayed for the following reliefs:-

(a) The opposite party be directed to pay a sum of Rs. 46,04,657/- along with an interest of Rs. 45,69,534/- on Rs. 46,04,657/-.

(b) The opposite party be directed to pay interest @ 18% per annum on the above amount.

(c) The opposite party be directed to pay a sum of Rs. 5,00,000/- for mental pain and agony.

(d) The opposite party be directed to pay Rs. 50,000/- towards cost of the consumer complaint.

(e) Any other relief that this Commission thinks fit to be granted under the facts and circumstances of the case.

2. The facts of the case, in brief, are that the complainant is a charitable, non-profit making organization, which is backed by the State Government and h