ORDER

(28.12.2022)

1. The issue under consideration arising out of the second appeal dated 08.12.2020 include non-receipt of the following information sought by the appellant through the RTI application dated 18.09.2020 and first appeal dated 24.10.2020:-

(i) Provide Central Bank of India’s reply documents copy for complaint no.MH000062512017 & MH000065922018

(ii) Provide information data point wise reply as per PMOPG/E/2017/0640284 & PMOPG/E/2018/0001615

(iii) Provide detailed information of following three notices how and when deliver/given to the appellant by Central Bank of India as

a) 15/10/2017 

b) 30/11/2017 &

c) 26/12/2017

(iv) Branch Manager having any approvals letter from their Regional Offices or Upper Authority of Central Bank of India for consulting the appellant at home for signing back dated three notices regarding to PMEGP proposal provide detailed information.

(v) Why bank don’t use of postal services, mobile phone, emails for contacting the appellant during handling his PMEGP proposal at branch further consultation at home without transparent procedure were done provide detailed information.

(vi) According to RBI circular RPCD MSME & nfs.bc.no.5/06.02..31/2013-2014 dated on 01.07.2013. Which objective of circular follows by branch during handling her PMEGP proposal please give detailed information?

(vii) How many time Central Bank of India staff go at customers home for giving notices provide dates & time wise detailed information with inward & outward copy (notices entry with dates) register with remark.

(viii) Banking standards codes of India which objectives follow by branch during proposal handling provide detailed information.

(ix) Central Bank of India can gives any counseling and guidance to her under MSME Act/PMEGP Scheme Guidelines. Provide detail information.

(x) We contact Central Bank of India at following e-mails for raised issue with bank but Central Bank of India never reply on that point to her & CPGRAMS portal so it is assume that that details not opened/share by Central Bank of India in front of Hon’ble Indian Courts & Indian Parliament and CPGRAMS portal if that details open/share with parliament & Indian court then that detail information requesting Central Bank of India please provide information to us as e-mail dates.

a) 02/01/2018 to –complaints@centralbank.co.in, dgmoper@centralbank.co.in, idmahme@centralbank.co.in

b) date 12/01/2018 To complaints@centralbank.co.in

c) 20/02/2018 To – agmpune@centralbank.co.in d) date 24/01/2018 and date 28/02/2018 To-complaints@centralbank.co.in

e) date 10/09/2018 to complaints@centralbank.co.in agmpunezo@centralbank.co in

f) Provide information how many times Central Bank of India received her e- mails with date & action taken report copies by central bank of India

g) Provide point-wise information as per data PMOPG/E/2018/0001615

h)how many times & when Central Bank of India Pathardi branch login to PMEGP portal provide login history page copy for his PMEGP proposal.

Provide details information Central Bank of India’s reply send to the appellant as per point number (10) A to H

2. Succinctly facts of the case are that the appellant filed an application dated 18.09.2020 under the Right to Information Act, 2005 (RTI Act) before the Central Public Information Officer (CPIO), Central Bank of India, Pune, seeking aforesaid information. The CPIO vide letter dated 18.09.2020 replied to the appellant. Aggrieved by the same, the appellant filed first appeal dated 24.10.2020. The First Appellate Authority (FAA) vide order dated 07.12.2020 disposed of the first appeal. Aggrieved by that, the appellant filed second appeal dated 08.12.2020 before the Commission which is under consideration.

3. The appellant has filed the instant appeal dated 08.12.2020 inter alia on the grounds that reply given by the CPIO was not satisfactory. The appellant requested the Commission to direct the CPIO to provide the complete information and take necessary action as per Section 20 (1) of the RTI Act.

4.The