के (cid:574)ीय सूचना आयोग Central Information Commission बाबा गंगनाथ माग(cid:330), मुिनरका

Baba Gangnath Marg, Munirka नई िद(cid:671)ी, New Delhi – 110067 File No: CIC/BSNLD/C/2025/600748 Rohith Methayil Rajagopal ….िशकायतकता(cid:330) /Complainant VERSUS बनाम CPIO BHARAT SANCHAR NIGAM LMITED, OFFICE OF THE PRINCIPAL GENERAL MANAGER TELECOM, BSNL BHAVAN, KOCHI-682016, ERNAKULAM, KERALA. …..(cid:366)ितवादीगण /Respondent Date of Hearing : 10.03.2026 Date of Decision : 10.03.2026 INFORMATION COMMISSIONER : Jaya Varma Sinha Relevant facts emerging from complaint:

RTI application filed on : 21.02.2024 CPIO replied on : 01.04.2024 First appeal filed on : 27.03.2024 First Appellate Authority’s order : 23.04.2024 Complaint dated : 03.01.2025 Information sought:

1. The Complainant filed an RTI application dated 21.02.2024 (offline) seeking the following information:

“The sought information under this RTI application is entirely connected with an existing Fiber Internet Connection of BSNL installed with Wi-Fi modem on the date 19-02-2024 at evening. The verbal request was made on 17-02-2024 before the concerned BSNL officer at Palarivattom. More details are below:

Name of the Consumer Rohith Metha