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के (cid:574)ीय सूचना आयोग

Central Information Commission

बाबा गंगनाथ माग(cid:330), मुिनरका

Baba Gangnath Marg, Munirka

नई िद(cid:671)ी, New Delhi – 110067

File No: CIC/DOTEL/A/2025/112560

Karan Kumar .….अपीलकता(cid:330)/Appellant

VERSUS

बनाम

CPIO

GOVT. OF INDIA MINISTRY OF

COMMUNICATIONS DEPARTMENT OF

TELECOMMTINICATIONS RTI CELL

SANCHAR BHAWAN 20

ASHOKA ROAD, NEWDELHI 1IOOO1 ….(cid:366)ितवादीगण /Respondent

Date of Hearing : 13.05.2026

Date of Decision : 15.05.2026

INFORMATION COMMISSIONER : Jaya Varma Sinha

Relevant facts emerging from appeal:

RTI application filed on : 22.12.2024

CPIO replied on : 06.01.2025

First appeal filed on : 18.02.2025

First Appellate Authority’s order : Not on record

2nd Appeal dated : 15.04.2025

Information sought:

1. The Appellant filed an RTI application dated 22.12.2024(offline) seeking

the following information:

“1.Calls details of Mobile No 9528449683 (Jio Company) for the Period w.e.f 1-

1-2021 to 31-12-2021

CIC/DOTEL/A/2025/112560 Page 1 of 5

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2.Copy of Terms & Conditions under which the aforesaid company kept the data

under Preservation.”

2. The CPIO furnished a reply to the Appellant on 06.01.2025 stating as

under:

“I am directed to refer to your RTI application dated 22.12.2024 Under RTI Act,

2005 along with Postal Order of Rs.50/- received in this office and to say that

the said Postal Order bearing no. 92G 797002 is not acceptable in this office.

Under Right to Information Rules, 2012, the fee of Rs. 10/- is to be paid in the

form of Indian Postal Order/Bank Draft in the name of Pay & Accounts Officer

of the concerned department.

2. Therefore, you are requested to again send the RTI fee of Rs. 10/- in favour of

Pay & Accounts Officer, Department of Telecommunications payable at New

Delhi. Your RTI application along with Postal Order of Rs.50/- bearing no. 92G

797002 returned herewith.”

3. Being dissatisfied, the Appellant filed a First Appeal dated 18.02.2025. The

FAA order is not available on record.

4. Feeling aggrieved and dissatisfied, Appellant approached the Commission

with the instant Second Appeal.

Relevant Facts emerged during Hearing:

The following were present:-

Appellant: Absent.

Respondent: Shri Saurabh Chaturvedi, CPIO-cum-Director, attended the hearing

in person.

5. The Appellant did not participate in the hearing.

6. The Respondent submitted that initially the then CPIO vide letter dated

06.01.2025 has informed the Appellant to deposit the requisite fee for the

RTI Application. The Appellant thereafter deposited the requisite fee but

inadvertently no reply was given by the then CPIO with respect to the

instant RTI Application. Upon receipt of the hearing notice from the

Commission, a suitable reply has been given to the Appellant vide letter

dated 29.04.2026, which is as under:

CIC/DOTEL/A/2025/112560 Page 2 of 5

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“Point No.1: Call details of mobile number 7248157598 (VI Comp) for the period

w.e.f 1-1-2021 to 31-12-2031.

Reply: The information sought is neither maintained nor available in the records

of this office. Furthermore, Call Detail Records (CDRs), Subscribers Data Records

(SDRs), live locations, etc., can only be sought from Telecom Service Providers

(TSPs) by designated Law Enforcement Agencies (LEAs) and can only be provided

to designated LEAs under the relevant statutory provisions. Further, CDRs are

also provided by TSPs to various Courts upon their specific orders/directions.

It is also pertinent to mention here that TSPs have been given licenses, for

provision of telecom service, under the provision of section 4 of Indian Telegraph

Act, 1885. Both TSPs and DoT are bound by the terms and conditions of the

License Agreement. However, the license does not mandate TSPs to provide Call

Detail Records (CDRs) or Subscriber Data Record (SDR) to DoT upon request by

the general public.

Further, the above stand of Department of Telecom (DoT) on RTI Requests

Seeking CDRs/SDRs, Live Location and Similar Information has also been upheld

by Hon'ble CIC in the following cases:

1. CIC/DOTEL/A/2024/617746, order