के (cid:3)ीय सूचना आयोग Central Information Commission बाबा गंगनाथ माग(cid:18), मुिनरका

Baba Gangnath Marg, Munirka नई िद(cid:24)ी, New Delhi – 110067 File No: CIC/DELJB/A/2023/148526 Surender Lal Oberoi .….अपीलकता(cid:18)/Appellant VERSUS बनाम PIO, Delhi Jal Board O/o the Zonal Revenue Officer (North-II), Kewal Park, Delhi – 110033 ….(cid:29)ितवादीगण /Respondent Date of Hearing : 17.03.2025 Date of Decision : 09.04.2025 INFORMATION COMMISSIONER : Vinod Kumar Tiwari Relevant facts emerging from appeal:

RTI application filed on : 01.06.2023 CPIO replied on : 30.06.2023 First appeal filed on : 27.07.2023 First Appellate Authority’s order : 22.09.2023

2nd Appeal/Complaint dated : 16-18.12.2023 Information sought:

The Appellant filed an RTI application dated 01.06.2023 (offline) seeking the following information:

“1. The humble applicant seeks the following information under the RTI Act

2005 and further amended from time to time.

(a) Certified true copy of Meter Readers Duty Rosters in respect of Priyadarshini Vihar, Part II (PDV part II), for the year (i) Jan 2020 to Mar 2022 (ii) Apr 2022 to May 2023 (b) C.T.C of govt orders indicating slab period of meter reading in r/o Priyadarshini Vihar, Part II (PDV part II), including slab period since Jan 2021 (c) C.T.Cs of (i) Meter reading taken in r/o K No 3285293590 & further forwarding memo to higher authorities/Bill issuing authority for issue of Bill for the pd from Jan 21 to Dec 21.

(ii) Hand copy of DJB bills from Jan 21 to Dec 21 served and acknowledgement taken from consumer of above K No.

(d) Name and address of official responsible for flashing messages to mobile no. of consume. Particularly in r/o above K No for the Jan 21 to Dec 21.

(e) CTC of meter reading taken in r/o other owners of 16 Priyadarshini Vihar, Part II for pd Jan 20 to Mar 22.

2. Daily progress report on Regd. letter No. 725/DJB/2022 dated 31 Jan 22 addressed to ZRO, Kewal Park, Delhi and the reply forwarded to above K No consumer & name of official responsible for reply to letter dated 31 Jan 2022.

3. CTC receipt of above letter dated 31 Jan 22 and earmarking details of the concerned official with case diary/case register of incoming DAK & outgoing reply DAK Registered.

4. CTC of govt orders to serve bill consolidating six months sealing or beyond the prescribed slab period.

5. wrt bill dated 21 May 23 on perusal of bill history from 22 Apr 22 to 23 Jun 22 & again from 23 Jun 22 to 24 Aug 22 & again from 24 Aug 22 to 28 Oct 22 & so on where average days of 61 or 62 are taken into account & now from 22 feb 23 to 15 may 2023 a total of reading of 144 days is taken, which the humble applicant fears is not in order & the consumer suffers when consolidation of bill pd is taken into consideration by DJB.

6. In the bill dated 21.05.2023, 28.10.22 to 22.12.22 amount is ‘0’ (zero) however receipt id 328923893134 is shown, please clarify & also how one pd slab ending date is again shown in next slab vide 5 above.”

The CPIO furnished a reply to the Appellant on 30.06.2023 stating as under:

“In ref. to the letter diary no. 1594, dtd. 05-06-2023, it is humbly submitted that the point no. 5 in your letter representation, was checked and investigated through the system and it was found that your bill for the period 21-02-2023 to 15-05-2023, was raised according to the actual meter reading consumption of 81 units, for the total 83 days, and not for the 144 days as claimed by the consumer.”

Being dissatisfied, the appellant filed a First Appeal dated 27.07.2023. The FAA vide its order dated 22.09.2023, held as under:

“Kindly refer to your request No. 1594 dated 05.06.2023 for obtaining information under the RTI Act 2005 initially in the office of Nodal Office, RTI Cell. Delhi xxxxxx Board and subsequently first appeal dated 27.07.2023 The requested information falling under the jurisdiction or the undersigned is as under:

1. Information prepared by ZRO-II. Kewal Park is enclosed.”

The CPIO furnished a point-wise reply to the Appellant on 05.09.2