2026 Supreme(Online)(CONSUMER) 61
CONSUMER
Ramavadh S/o. Panchoo Ram – Appellant
Versus
. Citizens Speciality Hospital – Respondent
C.C.No. 567/2022
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##PAGE3##1. he T presnt complaint is filed yb e on of the GPA Holders of the complaints named Sri yPinamshet ndrael Iydul authorised vide GPA dt.1/820fileunrx.A-1EThecomplaintsrhpns of decas-ptinitsthecasofthecomplainsheirson suferd ombainstkeon17/820andxepiron21/80due to the neglic and y deficnof servic on the part of the Oposite washon,yugtheirflsfrcmpnsaikgdPr wasuchandUiveyrstCalyHdbinglshEPhDpursing the yonlrafhpeintrlvsandthifeadbnliv,hwoud yhave bnigfclsuportm.
2. t isIubmedhapn-dcs,wolndytws (cid:0)IRXQG(cid:3)FVLWKHFRULGVI¶2•ZLQJ6WXGHV+RODUXQG(cid:21) ambulnce yUivrsthintakeyimdlwsnd17/820onpm to heyUnivrsHalCwpofPrsdnSu Unio adotherfncom jDr.Rashe theHalCnr,h
4 aroundmiteghw,HospitalO.PN1refdwpin Rapidymntorhe,ckthBig17/820.opm Antige est T was condute along with the yprelimna diagnostc investgao and the Rapid Antige orepwas negativ and the HRCT Chest screnig repot also wed shonormal, while MRIrepot wshoed (cid:3)(cid:0)HYLVD0¶WFUIQXS\+,KJ5&$(cid:15)\URHOSPF clusion f (cid:0)(cid:3)WKHROG+VSLD2(cid:17)31(cid:20)QUGFKHDQEUV(cid:15)•L0&$J friends/at who acompnied the patien tha the patien has suferd a masivebrain strokeand at hthe atends/friof the the givnybpatehoflithsavodcrhwipladn al gvethouscndwiandyelwithourmnpsbl conset for whatevr treamn is vised, a and star the treamn yimedatl, asuring to arnge for the medical xepns throug ywnsuracePolidfgMphtSI intervo ftheiryUnvsChfdcalMOr.tIisubmtedha the docrsaO.PN1Hpilnfmehwpins-vz mechanil ythrombec (minayl vasie, nimage guide procedu optinsecdthandclot)hesrmovadilgtnevwher of decmprsivyug(alnwhtfeskuli removd twalthebraintowselithoubengsquzd).tIisalegd ytreamn/hoblic sthydlaO.PNo1indoctrshea ytherap wicougvndbfrsp, yand isteforpvcm.
##PAGE4##3. Hospital O.PN1brughwaspienhougvnalgdistI withn 2hoursfstrkeymp,hecruialgodenwiperf ythromblsi was lost during the comtin yb O.PNo1 instg for advnce ypmt.Iisaloegdthepainhdmsivebrn noeuryctihmg,adlsk yphsican or neuro surgeon atend the patien on yDa One. t I is submited haonxydi./820,oOPN1xmth patien and told the ts/ aend friendsof the patien thathe ysurge would be done tha yda but theraf,the nurse came and coletd sample -PCRforndTithysugwlbondaft whic takes24our.-PCRl,T
4. t isyhealgdbIn/fropmc O.PNo2 &OP.N1therpo,R-PCTwithoudnebnotculdysrge onHspitalDegdCv-paenhkodvishug andyithepsoug17/820lf,O.PN his ybodcanpeuwitheydlainrmdycovhsm to Dr.Anupam,heCifMdcalOr,yHdabCntlUivs. x.A-(Edone wasScCTanothermig,18/20i.eydaxnthT (cid:0)KHDQG(cid:3)ZRUVFLWSD•K(cid:26)(cid:12) his opengvtwas yes andhiwgotd.IalubmhR-T PCR repot (given yb O.PNo3 filed under x.A-8)E came @ 7:30 am on the sifoadvO.PN2n,VEITSfouwashic19/820, patien to Covid designat Hospital d andischarge the patien around 2.30 pm when the patien was intubaed and put on ventilaor suport spital round7m-8hewkO.PN4H ambulnce providytO.PN4sIumhapnwso con