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2019 Supreme(Online)(Del) 5736

NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION, NEW DELHI
V. K. Jain (Presiding Member)
Zonal Manager/General Manager Bilaspur (C.C.) v. Purushottam Mohta


Table of Content
1. complaint regarding negligence of railway staff. (Para 1 , 2)
2. petitioners' denial of negligence. (Para 3 , 4)
3. lack of evidence for negligence. (Para 5 , 6 , 7)
4. judgment on liability and precautions. (Para 8 , 9)
5. final dismissal of complaint. (Para 10)

1. The respondent / complainant states that he has not received the conveyance charges and miscellaneous expenses as per the order of this Commission. The petitioner is directed to pay the said charges to the complainant within two weeks from today, failing which the complainant shall be entitled to seek execution of the order of this Commission, whereby payment of Rs. 10,000 to the complainant was directed as conveyance charges and miscellaneous expenses.

2. The complainant / respondent along with his wife boarded a train for travelling from Bhopal to Raipur on 7.2.2013. They were traveling in an air - conditioned coach and carrying a suitcase alleged to be containing goods and jewelery worth Rs. 1.00 lacs. It is alleged in the consumer complaint that on 8.2.2013, the suitcase was stolen near Bhatapara, due to negligence of railway employees. It is alleged that when the train reached Bilaspur, some persons, w


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