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NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION, NEW DELHI
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Enterprises M. V. v. United India Insurance Co. Ltd.
| Table of Content |
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| 1. details of complainant's business and insurance claim post-fire incident. (Para 1 , 2 , 3) |
| 2. arguments concerning the bank's role and insurance policy adjustments. (Para 4 , 5 , 6 , 10) |
| 3. court's observations on the relationship between complainant, bank, and insurer. (Para 12 , 16) |
| 4. strict adherence to insurance policy terms is pivotal in consumer claims. (Para 17) |
| 5. final verdict nullifying the complainant's claims against the insurer. (Para 18) |
1. Complainant is a registered partnership firm engaged in the business of manufacturing different grades of Whole Tyre Reclaim Rubber Sheet, Natural Tube Reclaim Rubber Sheet, Buty Tube Reclaim Rubber Sheet, EPDM Rubber Sheet Rubber Powder, Plastic Granules etc. It was enjoying cash credit facilities from M/s. Dena Bank. Per the plaint, Clause 2 of the terms and conditions of the bank's sanction letter dated 24.9.2010 , required the goods to be fully insured against the risk fire, theft, burglary, SRCC with bank clause. M/s. Dena Bank was taking insurance on behalf of the complainant from the Insurance Company of its choice by acting as an agent of opposite party No. 2 ( M/s. United India Insurance Company Limited). It
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