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NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION, NEW DELHI
R.K. Agrawal, J
Golden Terry Towels Pvt. Ltd. – Appellant
Versus
United India Insurance Company Ltd. – Respondent
| Table of Content |
|---|
| 1. fire incident and insurance policies details. (Para 2 , 3) |
| 2. claim process and settlement discussions. (Para 4 , 5 , 6) |
| 3. court analysis of discharge vouchers and claims. (Para 7) |
| 4. policy interpretation and assessment of underinsurance. (Para 8 , 9 , 10 , 11 , 12) |
1. Heard Mr. Navdeep Singh, Advocate, for the complainant and Mr. V.S. Chopra, Advocate, for the opposite party, through video conferencing.
2. Golden Terry Towels Pvt. Ltd. (the complainant) (hereinafter referred to as the Insured) filed aforementioned complaint, for directing United India Insurance Company Ltd. (the opposite party) (hereinafter referred to as the Insurer) to pay (i) Rs.1,48,59,691 as balance insurance claim, under Insurance Policy Nos. 112001/11/1578/2K, 112001/11/1579/2K and 112001/11/1326, (ii) interest at the rate of 18% per annum on the said amount, (iii) pendente lite interest, (iv) Rs.2,00,000 as compensation for mental agony and harassment, (v) Rs.20,000 as cost of litigation and (vi) any other relief, deems fit and proper in the circumstances of the case.
3. The facts as been stated in the complaint and emerged from the documents attached with the complaint are as follows:
(a) Th
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