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2023 Supreme(Online)(Del) 18272

NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION, NEW DELHI
Not stated, Not stated
Pushpa Verma v. Bhardwaj Nursing and Maternity Home Private Limited
Consumer C. No. 257 of 2015



Advocates:
For the Appellants/Petitioners: Mr. Prashant Bhushan, Mr. Abhimanue Shrestha
For the Respondents: Mr. Statish Tamta, Mr. Shariq Iqbal, Mr. Dhruv Tamta, Mr. Rohit Puri, Ms. Shyel Trehan

Medical practitioners are not liable for negligence if they followed accepted protocols, and the outcome was due to the patient's pre-existing conditions.

Headnote:(A) Consumer Protection Act, 1986 - Medical Negligence - Allegations of negligence against multiple medical professionals resulting in the death of a prominent figure - The complainants sought Rs. 10 crores as exemplary damages citing severe medical errors in treatment, including the inappropriate prescription of anticoagulants considering the patient's chronic conditions. (Para 2, 5, 15.1-21.6)

(B) Medical Negligence - The court emphasized that medical professionals are not liable for negligence if they acted in accordance with standard medical practices, even if the outcome was unfavorable. The '4 D's' of medical negligence must be established for a claim to succeed. (Para 21.1-21.6)

(C) Findings - The court found that the treating doctors adhered to medical protocols, and the death was due to the patient's pre-existing conditions rather than negligent treatment. The complaint was ultimately dismissed. (Para 23)

Result: Complaint dismissed.

1. Heard Mr. Prashant Bhushan (Senior Advocate), assisted by Mr. Abhimanue Shrestha, Advocate, for the complainants and Mr. Statish Tamta, Sr. Advocate, assisted by Mr. Shariq Iqbal, Advocate and Mr. Dhruv Tamta, Advocate, for opposite parties - 1 and 3, Mr. Rohit Puri, Advocate, for opposite parties - 2, 4 and 5, and Ms. Shyel Trehan, Advocate, for oppositeparties - 6 to 10.

2. Mrs. Pushpa Verma, Mrs. Shubhra Verma Bhatnagar and Dr. (Mrs.) Rashmi Mathur have filed above complaint, for directing the opposite parties to pay exemplary damage & compensation of Rs.10,00,00,000; and any other relief which is deemed fit and proper in the facts and circumstances of the case, alleging Medical Negligence in treatment of Justice J.S. Verma (Retd. Chief Justice Of India), resulting in his death. To pursue the principles of Justice J.S. Verma lived for, the complainants approached this Commission, to ensure that the guilty do not go unpunished. The Complainants intend to put the compensation, if awarded in the present matter in a Trust in the name of Justice Verma, which would be utilized for charitable causes

3. The complainants stated as follows:
(a) Late Justice J.S. Verma was the husband of complainant - 1 and father of complainants - 2 & 3. Justice J.S. Verma retired from the post of Chief Justice of India on 18.1.1998. Thereafter, he worked as Chairman, National Human Rights Commission, India during 1999 to 2003. After Nirbhaya gang rape and brutal murder case, Government of India formed a three members Commission, on 16.12.2012, in which he was chairperson, widely known as Verma Commission, to recommend for amendment in criminal laws for the effective prosecution of the culprit in the rape and sexual offences. After hectic efforts and working continuously for18 to 20 hours in a day, he submitted report on 23.1.2013. The said report was acknowledged and acclaimed worldwide. Pursuant to the said report, several amendments have been brought in the Criminal Law by the Criminal Law Amendment Act, 2013.
(b) While serving as the Judge, Supreme Court of India, Justice J.S. Verma underwent to a routine cardiology check - up, including coronary angiogram in 1993 and was diagnosed with asymptomatic Coronary Artery Disease. The same was well managed by healthy life style, regular medical check - ups, adherence to medical advice, compliance with intake of prescribed medications, diet and exercise. He was a very active and healthy man, who used to take good care of his health. On advise of Dr Yugal Mishra, a Cardiac Surgeon, who had performed a cardiac surgery of his wife in June, 2012, Justice J.S. Verma underwent to a complete executive check - up, i.e. Blood Test, including a Liver Function Test (LFT) at Fortis Escorts Hospital on 30.11.2012, which showed significant abnormal liver functions (out of the normal range blood test results for liver function). Test report was submitted to Dr. Piyush Jain (opposite party - 5) of Fortis Escorts Hospital, on 19.12.2012, who just noted it, in the records. He did not advise for any further investigation or medication.
(c) Justice J.S. Verma, developed swelling in his left leg. He consulted with Dr. V. A. Bharadwaj (opposite party - 3), who was his family doctor, in this respect, who got him admitted to Bhardwaj Nursing & Maternity Home on 12.3.2013, where he was under treatment of Dr. V.A. Bharadwaj (Medicine) and Dr. Sanjiv Bharadwaj (Cardiologist) (opposite party - 2) during 12.3.2013 to 14.3.2013. On examination, atrial fibrillation (irregular heart rhythm) was diagnosed. Dr. Sanjiv Bharadwaj advised various tests including the Liver Function Test and Clotting Tests. The result of these tests reports clearly showed significantly deranged liver function and very significantly abnormal blood coagulation (clotting). Dr. Sanjiv Bharadwaj prescribed the tablet Dabigatran (Pradaxa) with combination of Clopidogrel and Amiodarone and other medicines. He was discharged on 14.3.2013, with an instruction for revi





















































































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