$~109 * IN THE HIGH COURT OF DELHI AT NEW DELHI + W.P.(C) 1241/2026 & CM APPL. 6083/2026 BHAVYA GUPTA & ANR.

.....Petitioners Through: Advocate Sanjeev Bhandari and Advocate Sushant Bali versus DEUTSCHE BANK AG & ORS.

.....Respondents Through: Adv. Mr. Dhaval Mehrotra & Adv.

Ms. Aditi Desai for R3 CORAM:

HON'BLE MR. JUSTICE JASMEET SINGH

O R D E R

% 29.01.2026 CM APPL. 6084/2026 Allowed subject to all just exceptions.

The application stands disposed of.

W.P.(C) 1241/2026

1. This is a writ petition filed under Article 226 of the Constitution of India seeking the following prayers:-

“a) Issueawritofcertiorarioranyotherappropriatewrit,order or direction quashing and setting aside the illegal, arbitrary and mechanical closure / disposal of CMS Complaint No. N202526023459233 by Respondent No.2 (Banking Ombudsman, Reserve Bank of India), as communicated vide emails dated

09.12.2025, 23.12.2025 and 09.01.2026;

b) Issue a writ of mandamus directing Respondent No.2 (Banking Ombudsman, Reserve Bank of India) to recall and set aside the closure, re-open CMS Complaint No. N202526023459233, grant the Petitioners a personal hearing, and thereafter pass a reasoned and speaking order in accordance with law a