JUDGMENT

The petitioner purchased a ‘Toyota Vellfire Hybrid VIP’

vehicle on 26.06.2024. With the intention of obtaining a fancy registration number for the vehicle, the petitioner registered her interest in the numbers KL 09 AY 9999 and KL 09 AZ 0001. The petitioner participated in the online auction for the aforesaid registration numbers. The auction was conducted on 27.01.2025. According to the petitioner, the petitioner paid the reserve price notified for each of the above registration numbers and had actively participated in the bidding. According to the petitioner, there were only two bidders for each of the aforesaid numbers, including the petitioner. The petitioner states that during the process of bidding, the petitioner encountered certain technical difficulties, including severe network glitches and server downtime on the auction website, which rendered it impossible for the petitioner to increase her bids further. According to the petitioner, Registration No. KL 09 AY 9999 was auctioned for Rs.78,000/- while the registration No. KL 09 AZ 0001 was auctioned for a sum of Rs.1,25,000/-. The petitioner filed a complaint via email before respondent Nos.1 and 2, requesting for c