1. The appellant is the 1st opposite party in C.C. No. 209/2014 on the file of the Consumer Disputes Redressal Forum, Kannur (District Forum for short). 1st respondent is the complainant and the 2nd & 3rd respondents are the 2nd and 3rd opposite parties.

2. The case of the 1st respondent / complainant is as follows: The complainant is an electric worker and he purchased a Green electric bike from the 1st opposite party on 7.8.2013 by paying an amount of Rs. 40,000. After one month of its purchase the complainant entrusted the vehicle with the 1st opposite party for service. The complainant noticed some oil leakage in the vehicle and informed the same to the 1st opposite party. After inspection of the vehicle the service advisor informed him that the spare is not available and the spare part has to come from the 2nd opposite party. After two weeks the complainant again approached the 1st opposite party and the complaint was not yet rectified. The complainant again approached th