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2025 Supreme(Online)(Ker) 59004

IN THE HIGH COURT OF KERALA AT ERNAKULAM
K. NATARAJAN, J
RAJENDRA PRASAD – Appellant
Versus
GENERAL MOTORS INDIA PVT. LTD – Respondent
OP(C) NO. 1989 OF 2025 | Appeal NO.317 OF 2016 | CC NO.21 OF 2015



Advocates:
For the Appellants/Petitioners: SRI.B.RENJITHKUMAR, SMT.A.DEEPTHI, SMT.CLARA SHERIN FRANCIS, SHRI.VYSHNAV S.
For the Respondents: None mentioned

Timely disposal of consumer dispute cases is essential for ensuring fair justice in compliance with procedural timelines.

Headnote:The Court analyzed the need for timely resolution regarding appeal proceedings in consumer disputes, highlighting the importance of the Kerala State Consumer Disputes Redressal Commission's remand of the case. The petitioner sought urgent directions, which were granted emphasizing the District Forum's responsibility to conclude the case. The court mandates disposal within two months further adding emphasis on timely justice.

Table of Content
1. need for timely consumer dispute resolution (Para 1 , 2)
2. court's directive for expedient handling by the district forum (Para 3)

JUDGMENT This original petition has been filed by the petitioner for issuing directions to the District Consumer Disputes Redressal Forum, Pathanamthitta, for the speedy disposal of C.C No.21/2015, in a time-bound manner.

2.A report has been sought from the Kerala State Consumer Disputes Redressal Commission, Thiruvananthapuram, regarding the status of Appeal No.317/2016, which was already allowed. The Kerala State Consumer Disputes Redressal Commission, Thiruvananthapuram, by letter dated 15.09.2025, has stated that pursuant to the remand of the matter by the Consumer Commission in January 2025, the case has been kept pending before the Consumer Disputes Redressal Forum, therefore prayed for necessary directions.

3.Considering the facts and circumstances of the case, and in view of the fact that the Kerala State Disputes Redressal Commission had already remitted the matter to the District Consumer Disputes Redressal Forum in January 2025, but the case has not yet been disposed of.

Accordingly, the original petition is disposed of with a direction to the District Consumer Disputes Redressal Forum, Pathanamthitta, to dispose of C.C. No. 21/2015 within a period of two months from the date of receipt of a copy of this judgment.

Sd/-

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