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2026 Supreme(Online)(Ker) 14339

IN THE HIGH COURT OF KERALA AT ERNAKULAM
MOHAMMED NIAS C.P., J
KERALA STATE ELECTRICITY BOARD LIMITED – Appellant
Versus
V.S. SALAM – Respondent
WP(C) NO. 14187 OF 2025

Advocates:
For the Appellants/Petitioners: SHRI.ANTONY MUKKATH, SHRI.REGI MATHEW
For the Respondents: SRI.V.S.SHIRAZ BAVA, SRI.V.E.ABDUL GAFOOR, SHRI.T.R.VISHNU, SMT.ANJANA T.S., SMT.LEENA JAMES

The Kerala State Electricity Board cannot challenge the decisions of the Consumer Grievance Redressal Forum as they bind the licensee.

Headnote:Statute Analysis: The legal framework surrounding Consumer Grievance Redressal is integral, particularly in W.P.

(C) No.25898 of 2015, which established that the Board cannot challenge CGRF's decisions directly. Facts of the Case: The Kerala State Electricity Board contested Ext.P5 concerning consumer grievances, asserting the need for judicial review.

Findings of Court:
The court affirmed the earlier ruling, emphasizing that CGRF orders bind the Board.

Issues: The primary issue framed was whether the Board can contest CGRF's orders.

Ratio Decidendi: The court reasoned that institutional governance accords CGRF's decisions binding authority, as established in the referenced judgment.

Result: The writ petition is accordingly dismissed.

Table of Content
1. electricity board challenges cgrf order. (Para 1)
2. board can't contest cgrf's binding decisions. (Para 2)
3. writ petition dismissed with future appeal option. (Para 3 , 4)

JUDGMENT

The Electricity Board challenges Ext.P5 order passed by the Consumer Grievance Redressal Forum (CGRF).

2. The issue as to whether the Board can challenge the orders of the CGRF was considered by this Court in the judgment in W.P.(C) No.25898 of 2015, dated 31^st July, 2025, which has been affirmed in W.A. No.1096 of 2024 holding that the Board cannot challenge a decision of the CGRF, which binds the licensee and forms part of its institutional governance.

3. In view of the above, the Writ petition is only to be dismissed.

4. It is made clear that, in case the Board obtains any favourable orders from the Honourable Supreme Court in the appeal against the judgments referred to above, it will be open to the petitioners to take such steps to impugn the decision of the CGRF.

The writ petition is accordingly dismissed.

Sd/-

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2026 Supreme(Online)(Ker) 14339

IN THE HIGH COURT OF KERALA AT ERNAKULAMMOHAMMED NIAS C.P., JKERALA STATE ELECTRICITY BOARD LIMITED – AppellantVersusV.S. SALAM – RespondentWP(C) NO. 14187 OF 2025

The Kerala State Electricity Board cannot challenge the decisions of the Consumer Grievance Redressal Forum as they bind the licensee.

IN THE HIGH COURT OF KERALA AT ERNAKULAM
MOHAMMED NIAS C.P., J
KERALA STATE ELECTRICITY BOARD LIMITED – Appellant
Versus
V.S. SALAM – Respondent
WP(C) NO. 14187 OF 2025