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2025 Supreme(Online)(Mad) 56473

IN THE HIGH COURT OF JUDICATURE AT MADRAS
P.B. Balaji, J
S.Arul – Appellant
Versus
Royal Enfield Motorcycles Limited – Respondent
Civil Revision Petition No.2948 of 2025



Advocates:
For the Appellants/Petitioners: Mr.S.T.Bharath Gowtham
For the Respondents: Mr.R.Srihari, for Mr.Arun C.Mohan, for R1 to R4: Mr.P.Sivakumar, for R5 & R6

Exparte orders from Consumer Disputes Redressal Commission are appealable only to the National Commission, not under Article 227.

Headnote:(A) Constitution of India - Article 227 - Consumer Protection Act, 2019 - Revision against rejection of appeal - Revision petition was filed challenging the order rejecting the appeal for non-appearance of the appellant before the Consumer Disputes Redressal Commission - Appeals filed were admitted but the petitioner failed to comply resulting in rejection of the appeal - The court determined that exparte orders cannot be set aside by the Consumer Commission, but directed the petitioner to approach the National Commission instead. (Paras 10-26)

(B) Appeal - Effective alternate remedy - The law recognizes that an appeal against an exparte order can be made to the National Commission, indicating that filing under Article 227 is not maintainable when an alternative remedy exists. (Paras 18 and 19)

Facts of the case:
The revision petition concerns the summary rejection of an appeal by the State Consumer Disputes Redressal Commission due to the petitioner’s non-appearance and failure to comply with applicable timelines. The court noted that other parties had similar complaints pending.

Findings of Court:
The court confirmed that the only appropriate challenge to the exparte order is through the National Commission, and thus, the present revision lacks maintainability.

Issues: The primary issue was whether the unrepresented appeal could be challenged under Article 227 or if an appeal to the National Commission was the proper remedy.

Ratio Decidendi: The court ruled that exparte orders from the State Commission can only be appealed to the National Commission, rather than being revisited under Article 227, emphasizing the jurisdictional limitations based on subsequent rulings.

Result: Civil Revision Petition dismissed.

Table of Content
1. revision petition challenges docket order. (Para 1 , 4 , 5)
2. court's observations on jurisdiction and appeal. (Para 2 , 6 , 8 , 20)
3. court's limitation on setting aside exparte orders. (Para 7 , 17)
4. foundation of the court's decision. (Para 9 , 21 , 24)
5. exploration of alternative remedies available. (Para 10 , 12 , 14)
6. existence of effective alternate remedy within the consumer protection act. (Para 11 , 19)
7. revision petition challenges a summary rejection of appeal. (Para 25)
8. final decision detailed. (Para 26)

ORDER

This revision petition has been filed challenging the docket order dated 22.01.2025 passed in F.A.Sr.No.2014 of 2024 by the State Consumer Disputes Redressal Commission at Chennai, summarily rejecting the appeal filed by the revision petitioner at the unnumbered stage.

2. I have heard the learned counsel on either side and I have also perused the materials available on record.

3. The order impugned in the present revision is as follows:-

“No representation for appellant. This appeal is posted today for appearance of appellant and for proper compliance or for rejection (finally).

Today when the matter was called at first calling, the appellant was not present, hence, the matter was passed over and called again 2nd calling also, no representation for the appellant. Hence the matter was kept in pass over till evening 4.30 P.M, still there is no appearance or representation for the appellant. Hence the FASR is rejected.”

4. Learned counsel for the petitioner states that the appeal was preferred by the revision petitioner/complainant, aggrieved by the order of the District Consumer Disputes Redressal Commission, Salem, partly allowing his complaint. He would further contend that, admittedly, the respondents 1 to 4, as well as the dealers/respondents 5 and 6, have already challenged the same order of the District Consumer Disputes Redressal Commission and the appeals are pending. However, as the factum of the order being passed was not brought to the notice of the revision petitioner, there was a delay in filing the appeal, beyond the statutory period of 45 days, before the State Consumer Disputes Redressal Commission. The appeal was therefore filed along with the application for condonation of delay. However, the appeal has been returned for certain compliances and the State Consumer Disputes Redressal Commission has granted time to the revision petitioner for complying with the returns and for re-presentation thereafter.

5. Since the said compliances were not made and the appeal papers being not represented and further there being no representation on the date on which the matter was called before the State Consumer Disputes Redressal Commission, the present impugned order rejecting the appeal in F.A.Sr.No.2014 of 2024 at SR stage itself came to be passed.

6. Learned counsel for the petitioner submits that there is no provision under the Consumer Protection Act, 2019 or even under the earlier Act of 1986, where there is a provision for challenging the exparte orders passed by the State Consumer Disputes Redressal Commission.

7. In this connection, the learned counsel for the petitioner relied upon the decision of the Hon'ble Supreme Court in the case ofJyotsana Arvindkumar Shah and Others Vs. Bombay Hospital Trust reported in (1999) 4 SCC 325 and also the case of Rajeev Hitendra Pathak and Others Vs. Achyut Kashinath Karekar and Another reported in(2011) 9 SCC 541, wherein the Hon'ble Supreme Court has laid down the ratio that both the District forums as well as the State Commissions do not have power to set aside the exparte orders or exercise the power of review.

8. Learned counsel also relied upon the decision of this Court in the case of E.K.Mani Vs. The District Consumer Disputes Redressal Forum, Madras and Another reported in1995-1-L.W. 755, where, this Court, held the petition under Order IX Rule 13 of CPC to be maintainable and the same was revisable under Article 227 of Constitution o

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