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TAMIL NADU STATE CONSUMER DISPUTES REDRESSAL COMMISSION, CHENNAI
Judge Name, J
Complainant – Appellant
Versus
1st Opposite Party – Respondent
| Table of Content |
|---|
| 1. appeal filed against the district commission's order. (Para 1 , 2 , 3 , 4) |
| 2. complainant's claim based on contractual obligations. (Para 5 , 6) |
| 3. jurisdiction of consumer courts upheld despite arbitration clauses. (Para 8 , 13 , 14) |
| 4. full refund ordered due to deficiency in service. (Para 16 , 17) |
| 5. final ruling on appeal outcomes. (Para 18 , 19) |
1. The appeal in FA. No.107/2016 has been filed by the complainant as against the 1st opposite party alone, claiming disallowed portion of the order passed by the District Commission, Chennai (North) in CC. No. 208/2013 dated 7.6.2016.
2. As against the same order impugned, the 1st opposite party has filed an appeal in FA. No. 179/2017 praying to set aside the order impugned in toto.
3. Since both the appeals are arise out of the same order, these appeals are disposed of by way of common order.
4. For the sake of convenience, the parties shall be referred as arrayed in the original complaint filed before the District Commission in CC. No. 208/2013.
5. The brief facts which are necessary to decide the issues involved in the appeal are as follows: The case of the complainant before the District Commission is that the 1st oppos
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