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2026 Supreme(Online)(Mad) 14892

IN THE HIGH COURT OF JUDICATURE AT MADRAS
MANINDRA MOHAN SHRIVASTAVA, CJ, G.ARUL MURUGAN, J
SBI Life Insurance Company Limited – Appellant
Versus
The Insurance Ombudsman State of Tamil Nadu and Pondicherry – Respondent
CMP No. 840 of 2026 | WA SR No. 646 of 2026



For the Appellants/Petitioners: Ms.M.Sandhiya for M/s.Rank Associates
For the Respondents:No Advocates Listed

Judicial discretion on condoning delays necessitates robust justification, especially for public entities, amidst administrative lethargy.

Headnote:This judgment concerns the application by SBI Life Insurance Company Limited for condonation of delay in filing an appeal, citing administrative issues as the reason for the delay. The Court found that the explanations provided were inadequate and dismissed the application. The judgment highlights the importance of timely action by government bodies, emphasizing that lack of diligence cannot justify delays. The Court reiterated that sufficient cause needs to be shown for condonation to be granted.

Table of Content
1. arguments regarding delay and condonation. (Para 18)

In support of the prayer seeking condonation of delay of 537 days, all that has been stated in the affidavit is as below:

“16. I further submit that the Appellant sought legal advice from multiple sources to assess the feasibility of a further challenge, which involved extensive internal consultations, coordination across departments, and deliberation with legal and regulatory experts. Additionally, there were delays owing to administrative restructuring and personnel changes within the Appellant’s legal and compliance teams, which disrupted continuity in handling the matter.

17. Furthermore, the certified copy of the order passed in writ petition, initially obtained by the appellant, was inadvertently misplaced during internal file movement, further contributing to the delay. Time was consumed in tracing the file and subsequently applying for a fresh certified copy, which led to unavoidable loss of time.

18. The delay is thus entirely unintentional and occasioned by a combination of procedural, administrative, and circumstantial factors beyond the appellant’s control.”

2. To say the least, no cause, much less sufficient cause, has been shown. It appears that the officials concerned dealing with the files were completely indolent and sat over the matter without doing anything.

3. The Hon’ble Supreme Court, in umpteen number of judgments, held that the period of limitation is required to be explained by the State and it does not stand on any exalted position.

(i) In the case of State of Madhya Pradesh & Ors. V. Bherulal, 1(2020) 10 SCC 654 it was found that the appeal filed by the State was with delay of 663 days. The cause shown for inordinate delay in that case was due to unavailability of documents and the process of arranging documents and also a reference to bureaucratic process works. In the aforesaid factual context, Their Lordships of the Supreme Court, observed as below:

"3. No doubt, some leeway is given for the Government inefficiencies but the sad part is that the authorities keep on relying on judicial pronouncements for a period of time when technology had not advanced and a greater leeway was given to the Government (Collector, Land Acquisition, Anantnag & Anr. vs. Mst. Katiji & Ors. MANU/SC/0460/1987 : (1987) 2 SCC 107). This position is more than elucidated by the judgment of this Court in Office of the Chief Post Master General & Ors. v. Living Media India Ltd. & Anr. MANU/SC/0132/2012 : (2012) 3 SCC 563 where the Court observed as under:

"27. It is not in dispute that the person(s) concerned were well aware or conversant with the issues involved including the prescribed period of limitation for taking up the matter by way of filing a special leave petition in this Court. They cannot claim that they have a separate

period of limitation when the Department was possessed with competent persons familiar with court proceedings. In the absence of plausible and acceptable explanation, we are posing a question why the delay is to be condoned mechanically merely because the Government or a wing of the Government is a party before us. 28. Though we are conscious of the fact that in a matter of condonation of delay when there was no gross negligence or deliberate inaction or lack of bonafide, a liberal concession has to be adopted to advance substantial justice, we are of the view that in the facts and circumstances, the Department cannot take advantage of various earlier decisions. The claim on account of impersonal machinery and inherited bureaucratic methodology of making several notes cannot be accepted in view of the modern technologies being used and available. The law of limitation undoubtedly binds everybody including the Government.

29. In our view, it is the right time to inform all the government bodies, their agencies and instrumentalities that unless they have reasonable and acceptable explanation for the delay and there was bonafide effort, there

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