1. The present Revision Petition (RP) has been filed by the Petitioner against Respondent as detailed above, under section 21 (b) of Consumer Protection Act 1986, against the order dated 03.10.16 of the State Consumer Disputes Redressal Forum Punjab (hereinafter referred to as the ‘State Commission’), in First Appeal (FA) No. 1202 of 2016 in which order dated 31.08.2015 of Ferozepur District Consumer Disputes Redressal Forum (hereinafter referred to as District Forum) in Consumer Complaint (CC) no. 215 of 2015 was challenged, inter alia praying for setting aside the order dated 03.10.2016.

2. While the Revision Petitioners (hereinafter also referred to as Complainant) was Respondent before the State Commission and Complainant before District Forum and the Respondents (hereinafter also referred to as OPs) were Appellants before the State Commission and OPs before the District Forum. Notice was issued to the Respondents on 16.02.2018. Parties filed Written Arguments/Synopsis on 06.10.2023 ( Petitioner) and 27.10.2023 (Respondent) respectively.

3. Brief facts of the case, as emerged from the RP, Order of the State Commission, Order of the District Forum and other