ORAL ORDER

PER: - JUSTICE GAUTAM CHOURDIYA, PRESIDENT

This appeal, filed under Section 41 of the Consumer Protection Act

2019 (hereinafter called “the Act” for short) is directed against order dated 23/08/2023 passed by District Consumer Disputes Redressal Commission, Raipur (C.G.) (hereinafter referred to as “District Commission” for short), in Complaint Case No.CC/2017/156, whereby the complaint of the respondent herein alleging deficiency in service against the opposite party / appellant herein by not settling her insurance claim in time, is partly allowed and the opposite party / appellant is directed to pay the complainant/ respondent within 45 days the amount of insurance claim Rs.2,00,000/- (Two Lacs) with interest @ 6% p.a. from the date of filing complaint i.e. 27.02.2017 till realization, Rs.5,000/- (Five

Thousand) as compensation for mental agony and Rs.5,000/- (Five Thousand) as cost of litigation. Feeling aggrieved the opposite party has approached this Commission by way of this appeal.

2. In nutshell the facts of the case are that the deceased husband of the complainant / respondent was registered owner of vehicle bearing registration No.CG-04-JC-9936 for which insurance