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2023 Supreme(Online)(NCDRC) 2739

NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION
SOLAPUR JANATA SAH BANK LTD. – Appellant
Versus
SMT. VIMAL A. KULKARNI – Respondent


Advocates:
For the Petitioner:
For the Respondent:

ORAL ORDER

Per Mr. Justice S.P.Tavade, Hon’ble President The appellant/original opponent has preferred present appeal against the impugned order passed by the learned District Consumer Disputes Redressal Commission, Solapur. It is alleged by the complainant/respondent herein that she had paid an amount of Rs.85,000/- and got a demand draft on 16.01.1996 drawn on the name of opponent bank and she presented the said demand draft in her account in Bank of India. Said demand draft ought to have been honoured on 17.01.1996 because it was mentioned in the demand draft that ‘Pay on demand’. On enquiry, it was revealed that the appellant informed the Bank of India that there was no advice and asked the respondent to present it again. Accordingly, demand draft was presented again on 18.01.1996 and on 19.01.1996, same reply was given by the appellant again and ultimately the amount of demand draft was credited in the account on 24.01.1996. The appellant bank was deficient in service by not honouring the demand draft which was required to be paid on demand. Hence, consumer complaint came to be filed.

Appellant/opponent appeared in consumer complaint. It was contended that there was practice of

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