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2023 Supreme(Online)(NCDRC) 500

NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION
The New India Assurance Co.Ltd. – Appellant
Versus
Smt. Shahensha Bano – Respondent


Advocates:
For the Petitioner: Shri P.K.Paul
For the Respondent: Shri L.D. Patel

JUDGEMENT

PER: - JUSTICE GAUTAM CHOURDIYA, PRESIDENT This appeal, filed under Section 15 of the Consumer Protection Act 1986 (hereinafter called “the Act” for short), is directed against order dated 03/11/2018 passed by District Consumer Disputes Redressal Forum, Raigarh (hereinafter referred as “District Forum ” for short), in Complaint Case No.CC/2018/148, filed by respondent/complainant alleging deficiency in service against the appellants herein/ opposite party in non-payment of the insurance claim and seeking direction to the opposite party for payment of Rs.4,95,280/- in all on different heads i.e. Rs.4,40,280/- the expenditure incurred in repairing of the vehicle, Rs.45,000/- as compensation for mental agony and Rs.10,000/- as cost of Date of Pronouncement:

14/03/2023 Partly Allowed Page 2 of 7 litigation. The complaint was allowed and opposite party /appellant herein was directed to pay the complainant/respondent within one month Rs.3,41,111/- (Rupees Three Lacs Forty One Thousand One Hundred and Eleven) against the expenditure incurred in repairing of the insured vehicle along with Rs.25,000/- (Rupees Twenty Five Thousand) as compensati







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