NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION
FIITJEE LTD. – Appellant
Versus
HAMZA – Respondent
Advocates:
For the Petitioner:
For the Respondent:
JUDGEMENT
1. The facts of the case as per the District Forum record are:
“Complainant's son Hamza got enrolled in FIITJEE Ltd. (hereinafter referred to as OP-1) in a two year classroom programme for JEE (advance) weekend contact classes on 06.04.2013.
It is stated that Complainant paid the total amount for full two years i.e Rs.2,06,670/- vide post dated cheques. Complainant’s son upon attending the institute of OP realized that the tall promises made by OP at the time of admission were not being fulfilled by OP. Complainant's son was not getting proper attention in the classes, as assured. It is stated that the queries or doubts raised by complainant's son remained unattended.
The teaching staff of OP made one excuse or the other but the doubts of the student remained unsolved. It is stated that the teacher would sometime say that the problems will be solved when at least five or six students have the same problem or that problems will be cleared once the session comes in full swing. The said assurances kept dragging and wasted full four important months of the complainant's child.
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