NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION
Branch Manager The Oriental Insurance Company Limited Thanjavur. – Appellant
Versus
C. Karthi Thanjavur. – Respondent
ORDER
THIRU.S.KARUPPIAH, JUDICIAL MEMBER.
1. Aggrieved by the award passed by the District Consumer Disputes redressal Commission, Thanjavur, dated 27.08.2019 the appeal has been preferred by the opposite party/insurance company.
2. The facts The complainant insured his vehicle TN 49 BJ 0722 with the opposite party on 20.12.2016 the insurance coverage included own damages as well as Personal Accident coverage. The complainant on 11.09.2017 met with an accident and admitted in Theiva Hospital, Thanjavur on the same day, and discharged on 15.09.2017. Because of the accident his right hand wrist was fractured and plate was fixed in it. The medical expenses came to Rs.80,000/- and damage to the vehicle is Rs.5,000/- so the complainant made a claim for Rs.85,000/-. The opposite party/Insurance Company did not give any proper reply and the complainant suffered a lot of mental agony in approaching the opposite party. Finally, he sent a legal notice on 14.03.2018 which was received by the opposite party on 16.03.2018.
N o reply was sent subsequently by the insurance. Hence, this claim is filed alleging deficiency in service in not honoring the rightful claim
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