SupremeToday Landscape Ad
Back
Next
Judicial Analysis Court Copy Headnote Facts Arguments Court observation
Listen Audio Icon Pause Audio Icon
judgment-img

2025 Supreme(Online)(NCDRC) 2513

NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION
BINOY KUMAR, Presiding Member, SAROJ YADAV, Member
MUKESH KUMAR GUPTA & ANR. – Appellant
Versus
MACROTECH DEVELOPERS LTD. – Respondent
Consumer Complaint No. NC/CC/2256/2019 | NC/IA/3754/2020



Advocates:
For the Appellants/Petitioners: [Names not provided]
For the Respondents: [Names not provided]

Failure to deliver possession of property by the agreed date constitutes a breach of contract, justifying a consumer's claim for a refund under the Consumer Protection Act.

Headnote:(A) Consumer Protection Act, 1986 - Section 21 - Refund of amount paid for flat - Complainants booked flat but possession delayed beyond agreed timeline - Opposite Parties failed to obtain Occupation Certificate by stipulated date - Court found deficiency in service and granted refund with interest. (Paras 1, 19, 22)

(B) Contractual Obligations - Time is of the essence in agreements - Delay in possession constitutes a breach of contract - Complainants entitled to terminate agreement and seek refund. (Paras 16, 19)

(C) Definitions - Distinction between Part Occupancy Certificate and Occupancy Certificate recognized - Part Occupancy Certificate cannot be equated with Occupancy Certificate for possession. (Paras 19, 21)

Facts of the case:
The Complainants booked a flat in a housing project with a promised possession date of 31.12.2017, extended to 31.12.2018. Despite paying a significant amount, the Opposite Parties did not deliver possession by the agreed date, claiming a Part Occupancy Certificate was obtained.

Findings of Court:
The Court held that the Opposite Parties did not fulfill their contractual obligations by failing to provide an Occupation Certificate, thus granting a full refund to the Complainants.

Issues: Whether the delay in possession justified the Complainants' request for a refund and whether the Part Occupancy Certificate was sufficient for possession.

Ratio Decidendi: The Court ruled that the Opposite Parties' inability to deliver the flat as agreed constituted a breach of contract, entitling the Complainants to a refund.

Result: Complaint partly allowed; Opposite Parties ordered to refund the amount with interest.

Table of Content
1. consumer complaint filed for refund and compensation. (Para 1 , 2 , 4 , 5 , 6 , 7 , 8 , 9 , 10 , 11)
2. opposite parties' objections regarding consumer status and delay. (Para 12 , 13 , 14)
3. arguments regarding possession and compliance with the agreement. (Para 15 , 16 , 17)
4. court's analysis on the distinction between occupancy certificates. (Para 18 , 19 , 20 , 21)
5. refund ordered due to deficiency in service. (Para 22)
6. final order for refund and interest. (Para 23)

ORDER

Binoy Kumar, Presiding Member

1. The present Consumer Complaint, i.e., CC/2256/2019, is filed under Section 21 of the Consumer Protection Act, 1986 (for short, “the Act”), by Mr. Mukesh Kumar Gupta and Mrs. Prem Lata Garg (hereinafter referred to as the “Complainants”) against M/S Lodha Group, Jawala Real Estate Pvt. Ltd., Lodha Developers Pvt. Ltd., and Macrotech Developers Ltd., all through their respective Directors (hereinafter referred to as the “Opposite Parties/Builders”), seeking refund of the amount paid towards purchase of a flat along with interest, compensation and other reliefs.

2. The brief facts leading up to the present Complaint are that the Complainants, lured by the promises of the Opposite Parties, booked a flat in the project of the Opposite Parties called Lodha Codename Blue Moon which later was renamed as Lodha Park (hereinafter referred to as the “Project”), located opposite Hard Rock Cafe, Pandurang Budhkar Marg, Worli, Mumbai-400025. The Opposite Parties, vide allotment letter dated 28.03.2013, allotted the Complainants a 1052 sq. ft. 3 BHK flat, No. 2102, located on the 21st floor of B Wing, along with two car parking spaces (hereinafter referred to as the ‘Unit’), in the building known as Allura (ALPHA) within the said Project, for a total consideration of Rs. 4,13,36,163/- (Rupees Four Crore Thirteen Lakh Thirty-Six Thousand One Hundred Sixty- Three Only). The relevant details of the Unit of the Complainants and other related details is in the table as under:

S. NoParticulars
1ComplainantsMr. Mukesh Kumar Gupta and Mrs. Prem Lata Garg
2.Date of booking18.01.2013
3.Allotment letter28.03.2013
4.Date of Agreement to Sale30.07.2013
5.Unit No.Unit No. 2102, 21st floor, B Wing
6.Committed date of possession as per letter of allotment and agreement31.12.2017 (for fitouts) with a grace period of 12 months i.e. 31.12.2018
7.Booking AmountRs.9,00,000/-
8.Basic Sale ConsiderationRs.4,13,36,163/-
9.Amount Paid to the Builder (As per Complaint)Rs.4,22,86,049/-
10.Date of Part Occupancy Certificate20.05.2019
11.Offer of Possession01.08.2019

there were no other documents adverse to the title of the company i.e. Jwala Real Estate Pvt. Ltd. However, the Complainants stated that the existence of the said sale deeds and mortgages, as noted in the report, casts doubt on the clear title of the company in respect of the land on which the housing project is developed. Therefore, it is uncertain whether the Complainants will have a clear and undisputed title and ownership rights over the flat allotted to them.

4. The Complainants stated that time was an essential condition of the Agreement to Sell dated 30.07.2013 (hereinafter referred to as Agreement), executed between the Complainants and the Opposite Parties. As per Clause 11 of the said Agreement, the Opposite Parties were required to obtain the Occupation Certificate and offer possession of the Unit for fit-outs by 31.12.2017. Clause 11.2 of the Agreement also allowed the Opposite Parties a grace period of one additional year to offer possession, taking the deadline to be 31.12.2018. However, despite the Complainants having paid approximately 97.45% of the total consideration as and when demanded, the Opposite Parties failed to hand over possession of the Unit even after the expiry of this extended timeline.

5. The Complainants further stated that, having no other option, they issued a legal notice dated 01.04.2019 to Opposite Parties No. 1 and 2, requesting confirmation on whether the Unit

Click Here to Read the rest of this document
1
2
3
4
5
6
7
8
9
10
11
SupremeToday Portrait Ad
supreme today icon
logo-black

An indispensable Tool for Legal Professionals, Endorsed by Various High Court and Judicial Officers

Please visit our Training & Support
Center or Contact Us for assistance

qr

Scan Me!

India’s Legal research and Law Firm App, Download now!

For Daily Legal Updates, Join us on :

whatsapp-icon Back to top