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2025 Supreme(Online)(NCDRC) 2519

NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION
AVM J. RAJENDRA, AVSM VSM (RETD.), DR. JUSTICE SUDHIR KUMAR JAIN, JJ
SHIVSHAKTI POTTERIES PRIVATE LIMITED – Appellant
Versus
NEW INDIA ASSURANCE CO. LTD. – Respondent


Advocates:
For the Appellants/Petitioners:MR. K.P. TOMS, ADVOCATE, MR. PIYUSH MEHRA, ADVOCATE
For the Respondents:MR. ADITYA KUMAR, ADVOCATE

Table of Content
1. insurance claim details and background (Para 1)
2. respondent's denial of claim and arguments (Para 2)
3. state commission's dismissal of complaint (Para 3)
4. appellant's challenge to the state commission's order (Para 4)
5. arguments from both parties regarding the insurance claim (Para 6 , 7)
6. court's analysis of evidence and findings (Para 8 , 9)
7. conclusion and dismissal of appeal (Para 10)

ORDER

DR. SUDHIR KUMAR JAIN, J

1. The Appellant/Complainant/Shivshakti Potteries Pvt. Ltd. (hereinafter referred to as “the appellant”) filed the Consumer Complaint under section 12 read with section 18 of the Consumer Protection Act,s 1986 (hereinafter referred to as ‘the Act”) bearing Consumer Complaint No 109/1999 titled as Shivshakti Potteries Private Limited V The New India Assurance Company Limited before the Gujarat State Consumer Disputes Redressal Commission at Ahmedabad (hereinafter referred to as “the State Commission”) against the respondent/opposite party/New India Assurance Co. Ltd. (hereinafter referred to as “the respondent”) by pleading that that the appellant being a Private Company Ltd. is carrying on a business of manufacturing and marketing of bone china c

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