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NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION
A. P. Sahi, CJ, Bharatkumar Pandya, J
H.G. Jain – Appellant
Versus
Volkswagen India Pvt. Ltd. – Respondent
| Table of Content |
|---|
| 1. initial description of the complaint and parties. (Para 1 , 2 , 3) |
| 2. allegations regarding vehicle defects and responses from parties. (Para 4 , 5 , 6 , 7 , 8 , 9 , 10 , 11 , 12 , 13) |
| 3. court's observations on the arguments and evidence presented. (Para 14 , 15 , 16 , 17 , 18 , 19 , 20 , 21 , 22 , 23 , 24) |
| 4. consideration of the principle of caveat emptor and buyer's responsibilities. (Para 25 , 26 , 27 , 28 , 29 , 30 , 31 , 32) |
| 5. assessment of alleged manufacturing defects and the necessity of expert opinion. (Para 33 , 34 , 35 , 36 , 37 , 38 , 39 , 40 , 41) |
| 6. determining liability and repair obligations of manufacturers and dealers. (Para 42 , 43 , 44 , 45 , 46 , 47 , 48) |
| 7. final observations on the defects and decision basis. (Para 49 , 50 , 51 , 52 , 53 , 54) |
| 8. entitlement to compensation due to persistent defects. (Para 55) |
ORDER
A.P. Sahi, J. (President)
1. This Complaint arises out of an allegation of deficiency in service against the Opposite Parties regarding the defects in a luxury car purchased by the Complainant manufactured by Volkswagen and purchased by the Complainant from the dealer M/s B. U. Bhandari Automotive Pvt. Ltd. Opposite Party No. 3 herein.
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